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“Taxi Cab Service Nightmare” 4 of 5 stars
Review of Hotel Indigo Miami Lakes

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Hotel Indigo Miami Lakes
3.5 of 5 Hotel   |   7601 Miami Lakes Drive, Miami Lakes, FL 33014   |  
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Ranked #2 of 4 Hotels in Miami Lakes
Sarasota, Florida
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Taxi Cab Service Nightmare”
4 of 5 stars Reviewed October 27, 2010

The hotel and the staff were great. Our room was not only very nice, but spotless and the grounds tropical. The hotel is affiliated with Don Shula Resort, so you can enjoy the restaurant there too.

The DOWNSIDE. If you go to a game at Sun Trust Stadium, you will not have a problem getting at cab from the hotel down, but getting one back is an ABSOLUTE nightmare! The hotel is not that far from the stadium and ALL of the drivers say they only go to South Beach. Bottomline, its because the fare is more going to South Beach. The drivers ask where you are going, you tell them Miami Lakes, they flat out tell you NO. They lock the doors, roll up the windows and pull out!

I made numerous calls to the cab companies. Dispatch said drivers would be there and we got no shows. I called the hotel, the front desk called the cab company, by that time we were desparate, went to the parking lot staff, who flagged a driver down and made him take us (and 3 other couples who were stuck there too.) It took 1.75 hours to get a ride back!!!!!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, October 29, 2010
Thank you for sharing your expereince regarding your recent stay at Hotel Indigo Miami Lakes. Your nice comments about the property and staff are very appreciated and we will be sure to share them with our staff. We were sorry to hear about your experience with taxi service. We plan to review this with our local taxi reps and see if we can prevent this from occurring to others in the future. Thank you you again for sharing and we hope to see you back at Hotel Indigo Miami lakes real soon
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233 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Hamburg
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2010

Excellent hotel.

Rooms are very nice funished and designed, also very spacious (Executive).
Bathroom very clean and nice design as well.

For golfers this is the place to be, we literally fell onto the green from our terrace.
The pool is also quite nice and it is close to the highway.

To Miami Beach is not too bad, to downtown it takes some time.
But to Arundel Malls is also not too far.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, October 27, 2010
Thank you for posting a review of Hotel Indigo Miami Lakes. We are very proud of what we have here and we are glad you noticed. The beautiful views of Shula's Golf Course from our rooms is one of the many features of our property. We do hope you had an opportunity to enjoy a round of golf. Thank you again for your review.
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Mexiko stadt, Mexiko
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2010

breakfast and room service is a no frills offer but still very tasty. Also the rest of the hotel is charming, very nicely modern design but not a real luxury treat. The rooms are bright, modern, showers and bathrooms very convenient and i feel it is very welcoming.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, October 13, 2010
Thank you for sharing your experience. We appreciate your nice comments and will be sure to share them with our team. We encourage you to stay at other Hotel Indigo properties in your travels and if you should find yourself back in Miami Lakes, we do hope to have you as our guest.

Thanks again for sharing
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Odenton, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2010

Since I am the type of person who likes to know what I am getting into (especially when traveling away from home) I will describe my entire trip. For those not interested, I will talk about the Hotel Indigo Miami Lakes first...then continue.

My girlfriend and I fly into Ft Lauderdale International and drove to Hotel Indigo Miami Lakes, which was about a 30 minute trip with traffic. We got our hotel through Priceline.com after much searching and deliberation. We were very happy with our choice.

The hotel was small, sitting next to the Don Shula golf course and steak house. The front desk staff checked us in immediately (even though we arrived at 12 PM.) We stayed in room 3124 and had a great view overlooking the pool. The room was large enough to not feel cramped and they look exactly like the pictures on the website. We stayed for an entire week in the same room (except for one night when we stayed in Key West at the Hyatt.) There was plenty of room at the pool (two other people were at the pool one day...other than that it was empty.) We were aware of a few other couples/families staying at the hotel, but for the most part it seemed empty...which was fine by us. The hotel staff was very friendly and helped us anyway they could, be it directions or a plastic knife to cut limes. Overall we were very pleased with the hotel and would stay there again in a heartbeat!

Short travel guide outlining places we went and ate:
Cancun Grille - 3 minute trip from Hotel Indigo.
*Authentic Mexican cuisine and good drinks. $70 for two meals and drinks.

Miami Beach (South Beach) - 35 minute trip from Hotel Indigo
*Ocean Drive: 5th St - 11th St (Topless areas) 13th St - 15th ("Gay Beach")
*Jerry's Famous Deli: apparently a South Beach stop...not worth stopping...VERY expensive.
*Street Parking was $1.25 hr/4 hour maximum. Garage parking $1 hr/10 max.

Key West - 3.5 hour trip from Hotel Indigo
*Beautiful drive down Route 1 South.
*Stayed at the Hyatt (Priceline: $100 plus $20 resort fee...GREAT for a hotel room that normally costs $350 - 500!) The room was nice and clean with a huge bathroom and shower. The pool was VERY busy the day we were there; it was a small pool and very little seating.
*Key West Lighthouse: $10 pp and definitely worth the climb for the panoramic view.
*Sloppy Joe's: bar fare and great mixed drinks (pride themselves on "an extra pour")
*Captain Tony's: original Sloppy Joe's. Just drinks and business cards stapled everywhere!
*Willie T's: Great drinks. Feel free to write on a dollar bill and staple it somewhere.
*Mallory Square: view the sunset with the rest of the town. Worth it at least once. Entertainers and vendors. Great pictures at the far left of the boardwalk.
*Margharitaville: more great drinks and interesting clientele.
*Yellow Giraffe: stop in for Key Lime Pie.
*Mile Marker Zero for Route One North and South: found at Front St. and Whitehead St.

Bahia Honda State Park:
*Best part of our whole trip! Consistently ranked in the top 10 beaches in the country. Totally, totally worth the trip!
*Shallow, crystal clear water (ankle/knee deep) for at least 100 yards out.
*$4.50 pp (goes down slightly the more people you have) or $20 for a car load of 8.
*Great for swimming, shell collecting, and relaxing.

Everglades National Park:
*Royal Palm Visitors Center near Homestead, FL. about 45 minutes South West.
*Various boardwalks through different areas of the park.
*An hour trip to Flamingo, FL through the park. There is gas/food/bathrooms at the visitor's center.
*Lots of birds, lizards, LARGE grasshoppers, and mosquitoes!
*BRING YOUR BUG REPELLENT!!!! I REPEAT: BRING IT, USE IT, LOVE IT!

Over all the trip was a ton of fun. Get out and experience as much as you can. A little driving off the main path will help you find some wonderful things.

If you have any questions, feel free to contact me at dantheteacherman@yahoo.com and I will help with whatever I can.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
3 of 5 stars Reviewed August 13, 2010

After a warm greeting, quirky room and dip in the pool when it came to order dinner there was no one to be found at reception or the restaurant. Food finally came in a plastic bag an hour and a half later and was no wear near as desirable as described on the menu. Such as shame, as the facilities were great...I would recommend but would make sure you are there when its busier so they are more accountable.

Stayed August 2010, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed June 22, 2010

We had previously stayed at the San Diego Indigo Hotel and we loved it. So when we discovered there was an Indigo hotel in Miami Lakes we looked no further. We were very happy with the hotel accommodations and the hotel location. Hotel staff was friendly and helpful. The room was clean and beautiful. We highly recommend this place. Enjoy!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 21, 2010

We stayed at Hotel Indigo to be near the airport after a vacation in the Keys. The whole layout and design is original and beautiful - very modern and floridian. It is surprisingly quiet for being right off the highway and in a very busy part of Miami. It is located in a very nice area and we felt safe there. Lots of restaurats and shopping in the area too. It's a bit far away from beaches and downtown Miami though if that is what you are looking for.

  • Stayed March 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Miami Lakes

Address: 7601 Miami Lakes Drive, Miami Lakes, FL 33014
Phone Number:
Location: United States > Florida > Miami Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Miami Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Miami Lakes 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Imagine a 100% smoke-free sophisticated boutique hotel, whose focus is delivering a unique guest experience. Quite deliberately the Hotel Indigo Miami Lakes Florida has been designed as an urban oasis for travelers who look to escape from the common hotel. We offer the convenience of a 24 hour fitness center, pool, Phi Restaurant and are located on a Don Shula s Golf Course and right next door to .the Original Don Shula SteakhouseLocated just minutes from Miami International Airport (MIA) and Opa-Locka Airport, Hotel Indigo Miami Lakes provides convenient access to Main Street Miami Lakes. Nearby attractions include: South Beach, Dolphin Stadium, Don Shula s Golf Course, Saw Grass Mills, the Theater District and Art Galleries. Whether you are here to relax in the Aveda Concept Spa at Shula s, or enjoy a round of Golf at Shula s famous golf course, the Hotel Indigo offers each guest a blend of modern contemporary living. Rooms include hardwood floors, granite counter tops and spa like showers. Curl up in our over-sized beds with plush bedding, duvets with covers, pillow shams and plenty of fluffy pillows. Stay connected with complimentary Internet access throughout the hotel or in our onsite business center.Relax and have a meal or a drink at the Phi Bar that serves cutting edge cuisine or just grab a latte. We proudly brew Starbucks coffee. ... more   less 
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