First of all: we really loved this place. Real good vintage1960 design has been partly refurbished. Now comes in fresh colors and crazy designs and is so refreshingly different from all the other hotels you usually get to see. Our suite 2123 was very spacious. We missed a safe in the room and, more importantly, a fridge.
The hotel is on a golf course and has nice views. Also nice pool area surrounded by a beautiful garden. Very friendly and helpful staff. Also breakfast is different. A (too) small diner style breakfast corner where charming Juanita (forgot her real name) serves breakfast cooked to order. The coffee can compete with Starbucks and there is even chinaware and real iron cutlery. Unfortunately we both felt sick after breakfast and it took us the whole day to recover. We reported the problem to the frontdesk and got many excuses and a room rate reduction.
There is a nice little gym with real good and up to date fitness equipment.
What is really not acceptable is that the shower in the morning was just lukewarm and the water pressure was much too low. And even worse: The drain pipe from the room above is just above your head when showering and it is dripping slowly! According to the calcination it has been dripping for years. The windows seem to be from 1960 and they are not closing tight. They would also need some cleaning at the lower part of the window frame. My wife tried to use the hairdrier which she found under the sink. It was totally filthy and greasy. Has not been cleaned in years.
When we came back in in the evening our corridor has not been vacuumed and our room has not been cleaned. There was also no hot water at all because the boiler of the building was broken. It was still not working the next morning but we could have a shower in another building.
Bottom line: This was our first and last stay in this hotel. Too many problems in just 2 nights. What a pitty, it is such a nice place... I want to emphasize that the staff was very helpful at all times. They even gave us a 50% reduction for all the trouble without being asked.
- Official Description (provided by the hotel):
- Imagine a 100% smoke-free sophisticated boutique hotel, whose focus is delivering a unique guest experience. Quite deliberately the Hotel Indigo Miami Lakes Florida has been designed as an urban oasis for travelers who look to escape from the common hotel. We offer the convenience of a 24 hour fitness center, pool, Phi Restaurant and are located on a Don Shula s Golf Course and right next door to .the Original Don Shula SteakhouseLocated just minutes from Miami International Airport (MIA) and Opa-Locka Airport, Hotel Indigo Miami Lakes provides convenient access to Main Street Miami Lakes. Nearby attractions include: South Beach, Dolphin Stadium, Don Shula s Golf Course, Saw Grass Mills, the Theater District and Art Galleries. Whether you are here to relax in the Aveda Concept Spa at Shula s, or enjoy a round of Golf at Shula s famous golf course, the Hotel Indigo offers each guest a blend of modern contemporary living. Rooms include hardwood floors, granite counter tops and spa like showers. Curl up in our over-sized beds with plush bedding, duvets with covers, pillow shams and plenty of fluffy pillows. Stay connected with complimentary Internet access throughout the hotel or in our onsite business center.Relax and have a meal or a drink at the Phi Bar that serves cutting edge cuisine or just grab a latte. We proudly brew Starbucks coffee. ... more less
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