I was really impressed by the helpful, professional staff who worked w/me during a recent golf tourney (i.e. obtaining the room, pointing out great place to eat -- El Novillo restaurant nearby and telling me that we could park outside and not incur a valet charge) The only small negative was the server who brought me a glass of flat proseco and then replaced w/another and told me somewhat sarcastically that there was no charge since I didn't drink it!

The location is 40 minutes from Miami Airport and over an hour to the beach. But it is close to several restaunrants which I would recommend over the one on property. The bar was okay but pricey. Better options close by. The fitness center is okay but could use a good cleaning. The front desk personnel are good but they have significant issues with the cleaning staff. Rooms are not ready when they should be and rooms are not clean. I like the hardwood flooring but you need to do a better job cleaning them. The whole room should be mopped not just the entry way. The bathrooms need remodeled. Mine came with hair on the floor that was never removed even though I stayed several days. They need more cleaning staff and better housekeeping management.

Our football team stayed one night before playing at Florida International. The property is gorgeous and the staff is very professional and courteous. The meeting facilities were top notch and the restaurants had great food. Great overall experience!

After being forced to move from a far less superior hotel late one evening, we were able to book ourselves into this hotel after10PM at night! Even at that time of day, staff were enthusiastic, helpful and sympathetic to our situation. The room was clean, warm and welcoming. The location, near major highways (10-15 minutes to MIA), was a bonus. The grounds/landscaping/fountains etc are all tastefully done and a photographer's paradise. The entire resort area was clean and gave us the feeling of safety and security.

The only complaint we had with this hote is that we can't find anything to complain about!

Kudos to the front desk staff who put a whole new meaning to the word "friendly", and to all the maintenance staff who keep this area looking like a 5 star location.

If you are looking for great value for your hard-earned dollar, a stress-free stay and service which sets the bar, this might be the place for you!

Thanks for an incredible stay after an unfortunate previous hotel choice in the same area!