I stayed in this hotel for a few weeks last year, and the couple things made an impression on me. Why I did not have ants or bugs crawling around my room like other reviewers (luckily), my thermostat broke on the first night and was unable to turn the air conditioning on. After this, I had to regulate the temperature manually by turning the cooling system on and off as required. This was the start of a few issues I had.

While the room is okay overall, I found the air conditioning to be very ineffective. After just a week my papers felt down and it seemed like the humidity could not be gotten rid of! For Miami, this is very poor.

Finally, the shower was very stiff to turn on and off, I even had to call maintenance a couple times to help me get it off.

I do not see myself returning to this location.

Our room had new floors on the 1st floor near the jacuzzi. The room was nice, clean though the hallways were in need of new carpet and some renovation as it smelled a lot like beer. The hotel has a lot of events so it does get noisy at times. Stay away from the room near the jacuzzi as it gets noisy as it's open 24 hours a day.

Front desk staff was very helpful and friendly. Well trained. Provided an extra bed and fridge for us as well as picking up a ton of packages reliably.

Location is great, near the airport and central to most areas in Miami. Safe area with services nearby. Has an athletic center, golf course and restaurants associated with the property.

Hotel is a bit dated and is need of some renovation. I'd come back again. Not a Hyatt but certainly good value for what we paid.

Be sure to check in if you want to stay up all night, plunging your own toilet and drinking native insects.
Pros- excellent neighborhood where you can walk to dinner and feel safe. Cons- Toilet clogged daily, even with just 3 sheets of paper. I was delivered a plunger at 3am since the "engineer" was out (see later con on clientele). Maids cleaning 8am-8pm, service staff is very boisterous, they often block the elevator. Zero sound-proofing to the hallway or other rooms. On a weeknight, next door clubbers were yelling for hours despite complaints to the front desk who claimed they sent "security". About 20 ants found drowned in bedside water glass in the morning. Dresser drawer would not stay shut, convenient for shin bruising. Hotel would not give us a new room to evade any of these issues.

While the hotel is lovely and clean, especially for Miami, I am diappointed by the lack of follow up by the staff. One of my bags went missing in the hotel lobby. When I realized it I went to inquire at the front desk if anyone found it. i was assured it was not found. The next day, after my departure, my fiance called and asked for a manager. He was informed they had my bag with my wallet, keys, passport etc all along - locked in a bellmans closet. Allegedly another guest gave it to the front desk. They apologized for my inconvenience and promised to fedex it at their cost right away. It's four days later and a front desk associate called to inform us that they'd only mail it if I paid for it. Since when do front desk associates override managers decisions? So, as of today, my bag is being held hostage by the staff at Shulas - four days after my departure. I have no keys, no wallet, have had to cancel credit and bank cards and am inconvenienced even more. I was assured by a manager that the GM would call us back today to speak to us regarding this ordeal, but we still haven't heard from him either. All in all, any good thoughts I had of this hotel are long gone. If the staff can't follow up on a simple issue, and the management team allows its associates to override their decisions and behave rudely, they obviously aren't a reputable establishment. I'm really curious to see what's left in my bag if I ever receive it.