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“Great Place to Stay” 5 of 5 stars
Review of El Palacio Sports Hotel & Conference Center

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El Palacio Sports Hotel & Conference Center
2.5 of 5 Hotel   |   21485 NW - 27 Avenue, Miami Gardens, FL 33056   |  
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Ranked #1 of 1 hotels in Miami Gardens
Jacksonville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed March 31, 2014

I checked in on 3/14/14, the room was clean, the view was great, and the front desk employees were very pleasant. I also enjoyed watching the horses and listening to the music from the stadium. It has an outdoor pool, mini golf course and a basketball court. The continental breakfast was okay.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 people have reviewed this hotel

Traveler rating
    109
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    40
    21
    49
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed March 31, 2014

This hotel is an "HIDDEN" "JEWEL"
Hospitality is Great, The entire staff is Great! I've been staying here since the first year of "Jazz In The Garden" I have no problem always recommending this hotel.
The hotel grounds are well kept. The hallways, and lobby are very clean.
Breakfest items are kept well stocked, and the eating area are kept clean with a beautiful view of the horses training on the tracks in the mornings.
Cannot wait till next year ! "JAZZ IN THE GARDEN 10TH YEAR ANNIVERSITY"
Joanie and her staff are the BEST !

Room Tip: Rooms on the track side are awsome if you like horses.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, Massachusetts
1 review
5 of 5 stars Reviewed March 27, 2014

This hotel is one of the best ive stayed in. Great front desk service, good location, easy to find, lots of parking and family oriented. Overall the best hotel experience in Miami, FL. Located next to the Dolphin Stadium, this place is great for sports fan and non fans. It has a huge outdoor swimming pool, mini golf, and basketball court.

Room Tip: Horse track room view!!!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 25, 2014

Thank you for the hospitality..we enjoyed the stay and the staff was very pleasant and helpful. We will definitely keep you in mind next time we are in Miami again. This is our second year staying at your hotel and will continue to do it.

Room Tip: with a view to the track or the pool
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William21485, General Manager at El Palacio Sports Hotel & Conference Center, responded to this review, May 23, 2014
Hello Doris R,
Thank you greatly for the review. We appreciate your kind words and look forward to your next visit.

Sincerely,
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
1 review
1 of 5 stars Reviewed March 21, 2014

Someone stole my laptop while we were out of the room, and the police say that this- guests missing their stuff- is not the first time at El Palacio. The rooms are connected and the doors separating them are not secure at all. The hotel looks old and ruined. The room standards are at par with motel rooms.

Room Tip: Do not choose this hotel.
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William21485, General Manager at El Palacio Sports Hotel & Conference Center, responded to this review, May 23, 2014
Aneesh,
After reading your review I felt compelled to state the facts. The police did a complete report and found that you had rented two rooms here at the hotel and that all night long your keys to the 2 rooms were the only keys going in and out as we made sure to read the door locks. It was also stated and seen that there were well over 9 young guys and several girls coming in and out of the rooms all night. The adjoining door to the rooms can only open IF you unlock it. Sorry for the loss of your computer but it was not the hotel that lost it or took it.

Respectfully,
GM
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2014 via mobile

Fired all the maids the worst service ever in my life we still waiting on towels good thing we brought our on towels maids had bad attitudes poor service we was in room 625 we didn't have toilet paper or trash bags no one was helpful to us lobby had a bad smell tobacco products was in the swimming pool no towels for the pool we to go out and buy our stuff which we think wasn't right

  • Stayed March 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William21485, General Manager at El Palacio Sports Hotel & Conference Center, responded to this review, May 23, 2014
Hello Candi,
Sorry your needs were not met however looking at your picture giving the middle finger sums it up. We have a great budget friendly hotel and feel we are clean and give great service.

Respectfully,
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Michigan
1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

There couldn't be a better location than for this hotel. The view off the balcony was beautiful! Placed in a very convenient location. Such kind, helpful and courteous staff. The rooms were clean and the beds were comfortable. Beautiful landscaping and great up-keep.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William21485, General Manager at El Palacio Sports Hotel & Conference Center, responded to this review, May 23, 2014
Hello Smstjohn,
Thank you for the great review you posted. The staff greatly appreciate knowing we made your stay memorable. Thankful we met your needs and you were happy with your vacation. We look forward to your return.

Sincerely,
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about El Palacio Sports Hotel & Conference Center

Address: 21485 NW - 27 Avenue, Miami Gardens, FL 33056
Phone Number:
Location: United States > Florida > Miami Gardens
Amenities:
Bar / Lounge Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Miami Gardens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — El Palacio Sports Hotel & Conference Center 2.5*
Official Description (provided by the hotel):
El Palacio Sports Hotel is The Very Best Among Miami Budget Hotels El Palacio Sports Hotel and Conference Center is the closest Hotel To Calder Casino & Race Course and Sun Life Stadium in the City of Miami Gardens, Florida. Our Miami Gardens hotel is a mile from Sun Life Stadium, which hosts sporting, music and entertainment events all year long. From your room you can look right down onto the Calder Casino & Race Course. If you're searching for Miami hotel accommodations that are as close as possible to the sports you like, look no further. El Palacio Sports Hotel and Conference Center is the only name you need to know. ... more   less 
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Also Known As:
El Palacio Sports Hotel Miami Gardens
El Palacio Sports Hotel And Conference Center
El Palacio Sports Miami
El Palacio Hotel
Hotel El Palacio Sports

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