I stayed at the Roney Palace in March of 2003. The main issue with this
hotel is that everything is inconsistent. We received excelent service
from some people (pool waitress) and terrible service from others
(front desk). We asked for an ocean view room and were told it would be
$100 more. Our friends asked someone else and they said, sure! They
were always out of things at the restaurants and bars, including food
ingredients. I once got a pasta dish at the indoor restaurant and it
was missing 3 out of the 6 main ingredients listed on the menu. The
food is pretty good but not great. We had our 3 year old with us and
spent a lot of time at the pool, so we ate there during the day. I
thought the food was good, plenty and the prices were reasonable. $10
for a good huge burger with tons of fries. The fresh fruit is a nice
treat if you're there at the right time. I booked my reservation with a
travel agent (package) and the service fee was included so I didn't
have to pay that there. We knew about the balconies so we weren't
disappointed. The truth about those is that they have not past
inspection and will eventually all be removed. Some already have been.
That's too bad considering the hotel is ocean front. The rooms are very
spacious. They don't claim they have kitchens, so I don't think anyone
can complain about that.
I hope there isn't a wedding going on during your stay. There was one in the courtyard when we stayed there and the music was blaring until 1 am. Half the hotel was at the front desk that night complaining and there was no real manager on duty. It was horrible. At least we got a good manager the next day who refunded us for that one night.
Even with all the problems, I would stay here again if I'm traveling
with kids. My daughter could take a nap during the day and we could
hang out in the living room. (A fridge in the room would make this
hotel more family friendly.) This is the only place on Miami beach
where you can do that and stay right on the ocean. If it were just my
husband and I, I would definitely stay somewhere else.
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- Also Known As:
- Roney Plaza Apartments Hotel Miami Beach
- Roney Plaza Hotel Miami