Spent the week in Miami at Eden Roc. It was terrific. The staff is very professional and really understands customer service. Robinson checked us in and explained everything the hotel had to offer. Beautiful lobby with fresh flowers. Outside grounds are very well maintained. Our room was spacious and the wrap around balcony gave us spectacular views. Having the option of 4 pools or the beach was great. The beach comes with two chairs that the staff happily sets up for you. There is also food and beverage service provided. Ashley did a great job of making sure we didn't run out of beverages! Don't miss out on the bar inside the restaurant. Kedar the bartender was great to help with menu selections and give ideas for fun activities.