For $400 a night (inc. tax and fees) for the most basic room, you'd generally expect to be wowed by your hotel. Not so at the Eden Roc, where the resort seems to have resigned itself to being mediocre. Refurbished portions of the grounds are juxtaposed with older infrastructure, giving you the sense that the hotel had progressed part-way through a renovation, only to decide "this is good enough for now."
At a luxury hotel, it's the details that matter - you don't expect to be woken every morning by housekeeping staff talking in the corridor, to have your knees bashed by the poorly-fitted bed-boxes (several inches bigger than the mattress), or to go scavenging for soap for your bathroom. All relatively minor grumbles, but they add up to a 'meh' experience. My friend's room wasn't even made up one day, despite being out of her room by noon. A burger in the beachside cabana included one very dodgy looking piece of lettuce, which staff didn't pick up on, despite it being extracted and left on a separate plate.
Poolside is big - but a lot of concrete, with the shading from nearby buildings meaning that many areas don't get sun in the afternoon. A beachside bar area, complete with fireplaces and hammocks, promised to be a nice place to spend the evening - but was closed, even on a Friday night.
To the hotel's credit, the spa was quite possibly the best $25 I spent in my time in Miami - great facilities, with a fantastic 'VIP' terrace overlooking the pool area proving to be a nice place to retreat to during the day.
All-in-all though, not worth the $400 / night we paid. But the sad thing is that compared to other hotels in Miami, this is probably reflects a fair market price. That $400 only gets you this much in Miami is a sad reflection on the city as a holiday destination - I'd be far more inclined to visit another city in future, and get much more bang for my buck.
- Official Description (provided by the hotel):
- Oceanfront on Miami Beach, Eden Roc's captivating vibe pulses with a dynamic convergence of modern and classic, delivering the unexpected with a sophisticated and memorable experience. Beginning with the juxtaposition of the historic Legendary Tower with an ultramodern Ocean Tower, Eden Roc inventively merges the best aspects of yesterday with today, taking all to a daring new level of intensity. Located on Collins Ave. This resort flawlessly blends iconic Miami style with fabled glamour, offering 631 spacious guest rooms and suites, four exclusive pools, an iconic Lobby Bar and 70,000 sq. Ft. Of stylish indoor and outdoor meeting and event space. The Spa at Eden Roc, boasts a bevy of indulgent, luxurious treatments and signature services in a perfect harmony of style, service and serenity. Tempting all to come out and play, the revived Eden Roc ethos is ultra-now, pushing the envelope. ... more less
- Reservation Options:
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- Also Known As:
- Eden Roc, a Renaissance Beach Hotel Miami Beach
- Eden Roc, a Renaissance Beach Resort And Spa
- Renaissance Miami Beach
- Miami Beach Renaissance