We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Been here a couple times now” 5 of 5 stars
Review of Eden Roc Miami Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Eden Roc Miami Beach to your Saves list
Eden Roc Miami Beach
4.0 of 5 Resort   |   4525 Collins Avenue, Miami Beach, FL 33140   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
3rd Night Free Offer
Ranked #73 of 205 Hotels in Miami Beach
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Been here a couple times now”
5 of 5 stars Reviewed January 31, 2014

The staff is very courteous and eager to help. From front desk to the ladies that tend the rooms. One of the room services ladies Francis was super sweet it never sizes to amaze me how kind those ladies are thanks for such great hospitality Eden. Going to go walk down to the beach now ;). This place is perfect for South beach. Beautiful, classy, variety of things to do without even leaving with good food and activities like full salon and spa and gym! Def Check this one out

Stayed January 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, February 3, 2014
Wow! What a lovely review of the Eden Roc Miami Beach! I will be sure to let Francis know how much you enjoyed her service! Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,936 reviews from our community

Traveler rating
    1,259
    926
    422
    178
    151
See reviews for
664
830
86
548
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sarasota, Florida
Level Contributor
780 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
4 of 5 stars Reviewed January 30, 2014

We've stayed here a few times and it's a great hotel... very friendly and excellent service.

We've had so-so rooms (with no view) and an amazing room with a beach view on a high floor... definitely the beach view room is the way to go :-)

The hotel lobby is way too noisy in my opinion (very loud music), but overall the hotel is well appointed, a great place to stay and has an excellent restaurant in house and an even better one (Scarpetta in the Fontainebleau) next door...

Definitely worth staying if you are in town for a few days...

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, February 3, 2014
Thank you very much for your review of the Eden Roc Miami Beach! We are happy to hear you enjoyed our excellent service, gorgeous views and amazing two restaurants - 15 Steps and Cabana! We hope you'll be back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 30, 2014

Stayed last week for one night while in Miami for work. The service was amazing – stayed on the Penthouse Floor. While looking for an ice machine, a very nice house keeper informed me the ice machine was on a different floor. She was more than happy to go get me ice and bring to my room. This might sound like a simple task, and it might be. However, the fact she stopped what she was doing to help me and to bring my ice to my room was more than a simple gesture. It showed me – Eden Roc and the management staff has trained their associates to put the guest first. This does not happen at most hotels. The valet new me by name and made me feel that they were happy to have me as their guest. I want to say thank you for a great night stay.

Bill

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
I am absolutely thrilled to read this review - thank you so much for your compliments of the Eden Roc Miami Beach! We truly strive to put our guests first and it is wonderful to hear such a great story. We hope you will come back soon, and next time you have to try ELLE Spa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hartford CT, USA
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 30, 2014

Left New England's "Polar Vortex" for 4 balmy days in Miami. Hotel staff were exceptionally cordial and helpful. We especially enjoyed the 4 different heated out door pools. The hotel has arrangements with an outfit that rents beach chairs and umbrellas. The staff of this beach rental outfit were friendly and very efficient. They have a play area equipped with great sand toys and hand raked area to ensure a clean area for the little ones.
Dinning in this area is extremely expensive. The Eden Roc's Beach Club Cabana offers high quality food at a reasonable price. My grand son's favorite was a gourmet grilled cheese sandwich with a fruit salad (blueberries, strawberries, pineapple, banana and cantaloupe) for only $8. Grilled Mahi Mahi was my favorite.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
SO happy to hear you got out of that cold New England and enjoyed some Eden Roc sun and fun! I am thrilled to hear you loved our staff and Cabana Beach Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayamon, Puerto Rico
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

Very cozy but fun hotel to stay. Great location. Rooms are beautiful, so up to date, modern and comfortable. Beds are way to comfortables. Beach and pool area are nice. Its an extremely clean place. Loved our days at the Eden Roc. Great theme!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you for your review of the Eden Roc Miami Beach! Amazing is definitely the word to describe this iconic hotel - come back and PLAY soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 stars Reviewed January 29, 2014

We went to Eden Roc for my sister's birthday; we had a minor problem our next door. Von of security handled the matter very well, and we were all able to still enjoy our time at the resort. Francis our cleaning lady was incredibly sweet. I can't wait to visit again.

Room Tip: Ocean View
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you very much for your kind review of the Eden Roc Miami Beach! We are very lucky to have such awesome staff - and I will be sure to let Von know, I already told Francis this morning! We can't wait to have you back, and HAPPY BIRTHDAY to your sister!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Pasadena, FL
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 29, 2014

I just didn't get the Wow factor when I walked off the elevator or into my room. The room was very large but the furnishings didn't give me the wow/comfy factor I expected for this property after coming from the lobby. For such a large room it would have been nice to have another area to sit other than desk. Appreciated the great lighting in the bathroom.
Pros: Location. Beach/pool area. Helpful beach staff. A chance to be uber casual (and casually dressed) at the beach bar since most of Miami is so fashionable & hip most of the time.
Cons: Room decor, room service charges ( a grilled cheese & soup might cost close to $30).
Trying to figure out how to get to beach area at first was a little confusing.

Room Tip: Our room had a HUGE walk-in shower that was amazing, but if you prefer baths or have children to bat...
See more room tips
  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
Thompson Miami Beach
#3 of 205 in Miami Beach
4.5 of 5 stars 674 reviews
Grand Beach Hotel
#59 of 205 in Miami Beach
4.0 of 5 stars 3,257 reviews
Mondrian South Beach Hotel
#20 of 205 in Miami Beach
4.5 of 5 stars 2,160 reviews
Show Prices
Show Prices
Show Prices
Oceanfront
Hilton Cabana Miami Beach
Hilton Cabana Miami Beach
#86 of 205 in Miami Beach
4.0 of 5 stars 755 reviews
The Palms Hotel & Spa
#56 of 205 in Miami Beach
4.0 of 5 stars 1,480 reviews
Show Prices
Show Prices
Show Prices

Been to Eden Roc Miami Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Miami Beach
#28 Spa Hotel in Miami Beach
#29 Business Hotel in Miami Beach
#44 Luxury Hotel in Miami Beach
#52 Romantic Hotel in Miami Beach
#54 On the Beach Hotel in Miami Beach
#57 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
Official Description (provided by the hotel):
Arriving onto the scene during one of the most glamorous eras in Miami Beach history, Eden Roc Resort Miami Beach has always served as a cosmopolitan sanctuary for travelers near and far, ever evolving to meet and exceed the expectations of its well-heeled guests. Today, the resort continues to captivate the hearts and minds of a worldly audience by pairing contemporary sizzle with timeless elegance. The result is a sophisticated resort far away from the hustle and bustle that commands its own place on a generous stretch of beach. It is here where guests can marvel at celebrated and timeless design, internationally acclaimed cuisine, award-winning hospitality, and unprecedented luxury. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Odigeo, Hotwire, Hotels.com, HotelTravel.com, getaroom.com and Jetsetter so you can book your Eden Roc Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Roc, a Renaissance Beach Resort And Spa
Eden Roc, a Renaissance Beach Hotel Miami Beach
Renaissance Miami Beach
Miami Beach Renaissance

Owners: What's your side of the story?

If you own or manage Eden Roc Miami Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.