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“Amazing!” 5 of 5 stars
Review of Eden Roc Miami Beach

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Eden Roc Miami Beach
4.0 of 5 Resort   |   4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)   |  
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Ranked #55 of 202 Hotels in Miami Beach
Bayamon, Puerto Rico
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Amazing!”
5 of 5 stars Reviewed January 29, 2014 via mobile

Very cozy but fun hotel to stay. Great location. Rooms are beautiful, so up to date, modern and comfortable. Beds are way to comfortables. Beach and pool area are nice. Its an extremely clean place. Loved our days at the Eden Roc. Great theme!

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you for your review of the Eden Roc Miami Beach! Amazing is definitely the word to describe this iconic hotel - come back and PLAY soon!
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2,187 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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English first
Tampa, Florida
1 review
5 of 5 stars Reviewed January 29, 2014

We went to Eden Roc for my sister's birthday; we had a minor problem our next door. Von of security handled the matter very well, and we were all able to still enjoy our time at the resort. Francis our cleaning lady was incredibly sweet. I can't wait to visit again.

Room Tip: Ocean View
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you very much for your kind review of the Eden Roc Miami Beach! We are very lucky to have such awesome staff - and I will be sure to let Von know, I already told Francis this morning! We can't wait to have you back, and HAPPY BIRTHDAY to your sister!
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South Pasadena, FL
Top Contributor
69 reviews 69 reviews
49 hotel reviews
Reviews in 53 cities Reviews in 53 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 29, 2014

I just didn't get the Wow factor when I walked off the elevator or into my room. The room was very large but the furnishings didn't give me the wow/comfy factor I expected for this property after coming from the lobby. For such a large room it would have been nice to have another area to sit other than desk. Appreciated the great lighting in the bathroom.
Pros: Location. Beach/pool area. Helpful beach staff. A chance to be uber casual (and casually dressed) at the beach bar since most of Miami is so fashionable & hip most of the time.
Cons: Room decor, room service charges ( a grilled cheese & soup might cost close to $30).
Trying to figure out how to get to beach area at first was a little confusing.

Room Tip: Our room had a HUGE walk-in shower that was amazing, but if you prefer baths or have children to bat...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
1 review
5 of 5 stars Reviewed January 28, 2014 via mobile

I've stayed at a lot of resorts for business travel. Most often I experience sub-par service from resorts, and they don't seem to care because you're "stuck" with their services. At the casual bar at Eden Roc, I experienced something totally different from bartender, Chris Orsi. Great service, timely, personable, superb follow up, etc. He was quite refreshing and is a true asset to the resort. I'd most certainly recommend this resort, and props to Chris!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you for your review of the Eden Roc Miami Beach and Lobby Bar! We will be sure to let Chris know how much you enjoyed his service!
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Nottingham, New Hampshire, United States
Senior Contributor
22 reviews 22 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

My wife and I came for eight days to escape the ridiculously cold winter at home in New England, and discovered Eden Roc offers much more than a beautiful beach and easy access to all the wonderful shopping and tourist attractions of Miami. Amira steered us to the amazing Sunday brunch and the imaginative and scrumptious creations of chefs Mark and Jeremy; at night the food is also fantastic. Kadar made us feel right at home, although home doesn't include the inventive drinks and attentive service we enjoyed! Our spacious room in the new tower had a luxurious bathroom and million dollar view of the beach and sunrise right outside our balcony.
And the beach is special--we saw a manatee!

Room Tip: If you are in the new tower along the side, just about any room is good. But if you take the end fo...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you for your amazing review of the Eden Roc Miami Beach! Glad to hear you escaped the cold New England winter and had some Miami sunshine and fun! It is wonderful to hear how much you loved your time with us and that you made some great connections with our super staff! Come back soon!
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Rochester
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2014

I have a humble opinion that chooses to remain so. First impressions of the hotel lobby and exterior summed up in in word "Beautiful"! Staff was awesome, much respect and gratitude to the bellman Jorge! Really made us feel welcome:) Our stay was sub par due to some unforeseen and some avoidable issues and I won't digress off into them but I'll say this for sure, management was great to work with resolving our issues and the staff was very sympathetic to our issues as well. The view in the ocean tower is really great to wake up to as well!

One last thought and I think I can speak for most families is that this resort is very well suited for 21+ years old and older. They've got bars, pools and beautiful people everywhere but bringing our kids was a mistake. The day we did get to the beach the conversations from other resort goers were more suited for adults, the hot tub was crowded with party goers and our overall feeling was that we were out of place. I know what your thinking "It's Miami beach you idiot!, don't bring your kids!" and I am going to have to agree with you. If you go to this hotel do two things...

Bring your wallet!

Leave the kids at home!

Thanks to the Eden Roc for helping us realize what we need from a family vacation! And thank you to the great staff during our stay:)

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
Thank you for your review. We really appreciate the feedback, and it is nice to hear that although you had some issues, they were resolved by our wonderful staff. We do hope you will join us again!
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West Hartford, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

Had a wonderful, week-long stay for my honeymoon at Eden Roc. The staff was fantastic and so helpful. Amira completely went out of her way to make sure we liked our accommodations and were taken care of. Julio Pagan, who runs the beachside cabanas, was outstanding and was extremely attentive and helpful. Their spa, Elle Spa, was amazing. I'd highly recommend going there for a facial, it was the best one I've ever had thanks to Irma. Great location, great beaches, and a superb staff. I won't ever stay anywhere else on Miami beach again!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Eden Roc Miami Beach, responded to this review, January 31, 2014
WOW! What nice compliments, thank you for your review of the Eden Roc Miami Beach! We are truly lucky to have such amazing staff, and it is awesome to hear that you had a fantastic honeymoon with us. We can't wait until your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eden Roc Miami Beach

Address: 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Miami Beach
#22 Business Hotel in Miami Beach
#29 Spa Hotel in Miami Beach
#37 Luxury Hotel in Miami Beach
#39 Family Hotel in Miami Beach
#42 On the Beach Hotel in Miami Beach
#44 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Number of rooms: 631
Official Description (provided by the hotel):
Oceanfront on Miami Beach, Eden Roc's captivating vibe pulses with a dynamic convergence of modern and classic, delivering the unexpected with a sophisticated and memorable experience. Beginning with the juxtaposition of the historic Legendary Tower with an ultramodern Ocean Tower, Eden Roc inventively merges the best aspects of yesterday with today, taking all to a daring new level of intensity. Located on Collins Ave. This resort flawlessly blends iconic Miami style with fabled glamour, offering 631 spacious guest rooms and suites, four exclusive pools, an iconic Lobby Bar and 70,000 sq. Ft. Of stylish indoor and outdoor meeting and event space. ELLE Spa, created by ELLE Magazine, the first-ever and only of its kind, boasts a bevy of indulgent, luxurious treatments and signature services in a perfect harmony of style, service and serenity. Tempting all to come out and play, the revived Eden Roc ethos is ultra-now, pushing the envelope. ... more   less 
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance

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