Check in was great. Upgraded to a balcony ocean view because they were unable to accommodate our adjoining room request. Room was clean. Baclony & chairs could have been cleaner. However not a problem because I didn't spend majority of my time on the balcony or the room Ate breakfast at 1500 and was upgraded to private dining. Breakfast buffet was very delicious. Overall had a wonderful time. The staff was AMAZING. I should have wrote the review sooner because I have forgotten the name of the staff that went out of their way to help us.