Great hotel, nice staff. had an upgrade upon check in and loved the ocean suite! They really took care of us and my wife and I enjoyed everything. Only downside is it is a bit far of a walk to south beach, where the bars, restaurants, and main beach are but a cheap cab ride. Other than that, I highly recommend it. Also enjoyed the adult pool which needs to be a must these days in resort type hotel settings but isn't always an option.

Wanted to stay away from the South Beach craziness and this location achieved that (short drive or a $10 cab ride to SB), but the hotel was a mixed bag...

As others have noted, this is a big convention venue, and there was one event after another=big crowds in all the public spaces (not mellow).

We requested a high floor room and that was honored. Room was spacious, but there was literally only one chair in the room, at the desk, and no other place to sit! And while the balcony was roomy with a view, the furniture either had the wrong-sized cushions or none at all. Again no comfortable seat.

Bathroom is modern and large, but the poorly-fitted door to the shower leaked a huge puddle on the floor every time, even with taking extra care while showering.

The spa was a major disappointment. The massage therapist wouldn't stop chatting while barely exerting any effort. (gratuity is automatically included) And the aqua therapy (hot tub) that's included with the treatment wasn't possible as the spa wasn't working. They offered a pass to come back the next day to use the facilities, but for the FIVE days we were at the hotel, it wasn't working. The attendant in the men's locker room had a bad attitude.

While there are three pools, note that one of them doesn't get sun at all (winter months), one is for kiddies, and the adult pool is packed wall to wall.

Tired of paying $$$ for parking ($35/day) plus what's becoming the ubiquitous resort fee ($25/day)=another $60/ day on top of the daily rate. At least, internet is included in the fee.

Still searching for the perfect Miami hotel...

We had a great stay here. Easy to get around Miami from and we found a very helpful concierge. Right on the beach. Can be expensive though! A large glass of wine and a cocktail costs about £36 while in the beach cabana two cocktails, a chicken wings starter and a hot prawn (4 only!) ceasar salad cost about £55. The only complaint was that we had no balcony and were occasionally were kept awake by the lift.

A super Miami Style upscale hotel. My room was in the new tower with a balcony overlooking the ocean with an amazing view. Rooms are very modern with a minimalist style. I found it first class all the way, although room service once forgot to pick up the used towels off the floor. Fantastic beach near the boardwalk . You can walk all the way to South Beach. And Raul, the concierge, rocks! I'm looking forward to staying there again.