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“Busy, older hotel.” 4 of 5 stars
Review of Eden Roc Miami Beach

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Eden Roc Miami Beach
4.0 of 5 Resort   |   4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)   |  
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Ranked #45 of 197 hotels in Miami Beach
Boston
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Busy, older hotel.”
4 of 5 stars Reviewed February 8, 2013

We were there on a business trip this past week. The location on the beach was very nice, but overall the resort feels tired. The rooms were quite large and the beds were very comfortable. Better attention to cleaning both in-room and hallways/public areas needs to be improved. Our food was good, but the food and banquet team need more direction to deliver a "crisp" experience. The majority of employees were very friendly, and the hotel is not too far from the South Beach area (about an $10.00 cab ride). The gym looked very new and well maintained.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2013

What a great hotel, stayed in the new ocean tower and WOW. Not only is the property outstanding, the staff is over the top for A to Z in staff departments they went way out of the way.

I asked the door personnel if a store that sold Perrier was close, they showed me the gift shop 10 feet away that only had Pellagrino, my snob self let them know Bud/Miller that I was Perrier only and they offered to to the back of house and look.

GREAT PLACE

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 7, 2013

We stayed over NYE 2013 with our 1 year old son, and had a wonderful time! The hotel is in an amazing location and is very well kept. We were upgraded to suite which had an amazing view, and was wonderful for the baby. We did not eat at any of the restaurants or bars at the hotel, but they looked fine.
Although no Miami beach hotels are IDEAL on NYE with a baby, this one was great, and we'd def do it again!

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 7, 2013

Was there on business in November 2012.

Great hotel and staff. The property and numerous pools are superb. Access to the beach is close and easy.

I basically wanted to write this review to mention that the breakfast was fantastic compared to other hotels in the same category.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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pa
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 5, 2013

Stayed for two nights in a the ocean tower with a really nice ocean view room! Room was large and very clean. Only complaint is that the lighting in the hallway and bathroom is very, very dim; and no real door for added privacy...otherwise it was a very enjoyable experience lodging wise.
Ate both days lunch at Cabana; which was very, very good and the staff was wonderful!!
If in the area again we would most likely stay here again. My only negative was that I contacted the manager and front desk manager prior to our stay for a request for a room that was not on a high level and yet upon check in they had us booked on the 18th floor (my husband is afraid of heights); which was not ready for our check in so I requested a lower floor and the front desk lady who checked us in did some checking and found us a lower level room and surprise!! it was ready for us to check in... All in all we had a great visit here and would recommend this hotel to those that are looking for a relaxing resort on the beach with elegant decor.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed February 4, 2013

My wife and I spent two nights at the Eden Roc. The staff is very courteous and helpful. Our room had a beautiful view of the Atlantic Ocean and we enjoyed eating breakfast on the large balcony. Our room had an extremely comfortable king bed, the room was large and the bathroom was really nice and spacious. The hotel is also within walking distance of good kosher restaurants on 41st Street.
Only negative: Valet parking is expensive at around $40 per day.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NYC
Top Contributor
70 reviews 70 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 4, 2013

We stayed at the Eden Roc during Art Basel in early December and had a wonderful stay. We arrived a little bit early and were greeted by a wonderful front desk attendent who provided us with a room. The room was clean, large and had a fantastic view of the Ocean. The property is large, with a great beachfront and a comfortable set of pools around the property. We enjoyed a casual lunch and drinks sitting outside in the cafe right on the beach.

Breakfast was included with our stay and the breakfast was a full offering of anything you could want. There were plenty of foods laid out to eat, you could also have omelets, pancakes and waffles made to order.

I've stayed at a number of properties in Miami Beach, normally a little bit closer to South Beach but would certainly come back. The hotel is close enough to the nightlife without being right in it. Great location, great service, highly recommend.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Eden Roc Miami Beach

Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Eden Roc, a Renaissance Beach Hotel
Renaissance Miami Beach
Miami Beach Renaissance
Address: 4525 Collins Avenue, Miami Beach, FL 33140 (Formerly Eden Roc, a Renaissance Beach Resort & Spa)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Miami Beach
#19 Business Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
#45 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Eden Roc Miami Beach 4*
Official Description (provided by the hotel):
Overlooking the world-renowned Miami Beach, Eden Roc Miami Beach embraces its role as a timeless treasure, yet welcomes guests with a gracious, new contemporary spirit. Guests can luxuriate in spacious rooms & suites, bask in the sun at one of four refreshing pools or claim a chaise lounge on the beach to watch the waves roll by. Enjoy 1500 Degrees, dine beachside in Cabana Beach Club, seen and be seen at the Lobby Bar and grab a little pick me up at Starbucks. Discover our sanctuary for your senses with the first ever ELLE SPA at this premier Miami Beach resort. ... more   less 
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