Just returned from 5 nights at this Marriot property. Some excellent points and some speed bumps to overcome. First of all, the night before I departed for a conference I read a story on Trip Advisor about the owner's attempted mid night takeover of this property in October from the Marriott management group. It was rebuffed with the help of the current staff, police and the courts, but there is a certain tentativeness about the resort experience. Two big plusses are the gorgeous oceanfront location and the very friendly and gracious demeanor of all levels of staff, from the managers, the concierges, to the hotel wait staff to the bellhops. The lobby is very hip and luxe and well apportioned. But where are the shops? There are only 2 in this large hotel, and the main gift and sundry shop did not even carry some of the most basic toiletries. The 2nd shop is affixed to the spa. I was told a walk next door to the Fountainbleu would yield more shops. I was in an ocean front room in the new tower which was large and comfortable and quite soundproof. The biggest concern of the trip was the broken lock on the large glass balcony doors. The balconies are easy to cross over from one to the next so this is a major security concern. While the management was quick to respond and even adjusted my bill since on one occasion it necessitated me getting dressed and awaiting repair men late at night, the fact that it occurred a 2nd time and had to be refixed was not good. Apparently they have had problems with these locks slipping. Also, while the room had a clean look it was not. Some dirty drawers and food on the floor at check in, and then a lack of vacuuming for at least 2 days was apparent. Huge closets in odd long corridor, with only 5 hangers, and nice rattan cushioned furniture on the balcony minus the footstool that they quickly brought when requested, (I noted one on the balcony next door). Newspaper delivery not so good, despite prearranging morning delivery it never once appeared outside my door without calling down to note its absence. Back to the plus side, the hotel is just before the long shaded boardwalk that takes you down to Southbeach in a 40 minute walk. A great fun way to get to town. Their phone service was quite good and it almost always was immediately answered in a helpful way.