I booked this room through a Groupon deal. For the price, I feel it is an excellent deal, primarily because of the location. South Beach is only a couple blocks away--easily within walking distance. It's a gorgeous view both night and day, with plenty of shops and restaurants along the boardwalk and nearby. We didn't even need to drive anywhere the entire time.
The room itself left much to be desired. I understand that the building's older, but do not expect a fridge or microwave to be in your room. We had to bring in a cooler and keep refilling it with ice from the ice machine down the hall for our sodas, beers and waters for the three nights that we were there.
When I arrived, it was about 2pm and my room was not ready yet. They were kind enough to hold my bags for me until check-in time. They said they'd call me on my cell phone when my room was ready, but no one ever did. No big deal.
The continental breakfast consisted of store-bought pastries (think: Hostess), Yoplait yogurt, and a couple types of bread. Anyone on a low-carb diet need not apply.
The bar was a hole-in-the-wall. Literally only about 4-5 people can comfortably fit in the room, which is the size of a walk-in closet. The bartender was friendly, though, and even cut up a lime for me that I bought at the liquor store.
The second day we were there, we noticed quite a few ants in the room, which grossed us out. We did have some food in the room, and no good place to put it due to the lack of fridge, but we're not slobs, and I don't think ants in the room should be "expected".
The bed was not very comfortable, but didn't cause any back problems either.
Two of the three days, they didn't have bath towels in inventory when we needed them. I would think they would have extras.
I feel that I wasn't adequately prepared for the price of parking. I probably should have expected it, but didn't even think about it. For three nights, I ended up paying about $125 between hotel fees & taxes, and valet parking. The parking was about $25/day, and you got unlimited use of the valet service. We didn't really need our car the entire time though.
My biggest complaint is that when I did get my car on the 3rd day, the day we left, it was covered with splattered, dried berries from being parked under a tree the entire time. This isn't some beat up old car--it is a brand new 2013 model car that I literally had owned about two weeks. I took it through the drive through car wash twice, and they still weren't off. I had to go buy car cleaning wax, and use an hours' worth of elbow grease in the blazing hot parking lot of my Florida apartment complex to get all of the dried berry bits off of my brand new silver Hyundai Sonata. I think that for $25/day it is absolutely absurd that my car was treated this way, and that they did nothing in the way of cleaning it before it was handed back over to me. It is because of this alone that I will never consider staying here again, at least not with a vehicle.
Ask for something on an upper floor--the bottom floor looks directly out onto the courtyard and pote...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We appreciate your feedback. We are in the heart of South Beach. We have suites with kitchenettes, should you desire a refrigerator or microwave in your room. Our check-in time is 3pm. We make every effort to honor that time. While the bar itself is small, the bar area in the courtyard and terrace has 40 seats. Generally speaking, in a tropical climate, if you attract ants they will find the food. But as mentioned, it should not be expected. We work with a pest control company that visits our property twice monthly and service all rooms and common areas.
Report response as inappropriate
Like many businesses in South Beach, we outsource our valet service. Any issues with your car must be brought to the attention of the hotel immediately for resolution. Issues involving valet service mentioned after the car has been handed over to the driver are very difficult if not impossible to resolve.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.