Just arrived back from 5 days in Miami staying at the Beacon. This was part of our honeymoon and when mentioning this at check-in we were upgraded to Ocean view for free and had a bottle of champagne delivered on ice at a time convenient to us (also free). Throughout the stay all members of staff were courteous, warm and welcoming - best of all, it was genuine - not the false 'warm' service often received. The staff on reception would do everything they could to help, offering free bottled water throughout the stay, posting our mail for us and providing information about the area. On the day of checkout we were offered chairs for the beach, water, towels and the use of a shower without having to ask. We even managed to break the iron provided in the room (which, as far as hotel irons go, was very good) and the lady on reception didn't mind at all, nevermind try and charge for it.
Breakfast was served daily downstairs and was of a very high standard compared to that generally found on South Beach.
Reception area, lobby, communal toilets etc all of a very high standard. Room was basic but had everything it needed and was cleaned to a good standard daily. Air conditioning unit was effective.
All in all an excellent stay. The staff and service was, without exageration, the best I have ever experienced - genuine, warm and welcoming.