We arrived ahead of check in time and the room was not ready, reception were very helpful, stored our cases and said they would call us when the room was ready. The call never came, but when we returned the room was ready and they had put our cases in the room for us, which was a nice touch. The record player in the room did not work, but this was changed quickly at our request. We liked the record player and found this much more entertaining that watching TV. The facilities at the sister hotel were very good and we spent our days across the road, with the very entertaining Ana, who is a lovely person and full of local information and advice. We had our sleep interrupted for two nights at 1 am and 5 am, the hotel seemed to allow their guests to bring back non guests to their room, these were intoxicated loud females, which the hotel did not seem to be able to control. This was a real issue to us, on the second night we had to call security four times, who should have just asked the non guests to leave straight away. In the morning we requested a different room and complained about the noise and the manager dealt with us in a professional way. Watch out for the $10 water bottle, which is sat on a coaster that says "have a drink on us" as this is not complimentary and being charged $19 for an umbrella. We were dropped off at our car hire centre by the hotel car which was a lovely touch.