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“They Treat you like a Celebrity” 5 of 5 stars
Review of The Redbury South Beach

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The Redbury South Beach
4.0 of 5 Hotel   |   1776 Collins Ave, Miami Beach, FL 33139 (Formerly Fairfax Hotel) (City Center)   |  
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SunsetBites&RedburyNights
Ranked #7 of 206 Hotels in Miami Beach
Certificate of Excellence
vancouver
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“They Treat you like a Celebrity”
5 of 5 stars Reviewed February 18, 2014

We loved this hotel it is a great boutique hotel. The staff was so helpful and extremely friendly they made sure we felt like we were some where special. They also allow you to use the amenities at their sister hotel that is located directly across the street and that is great because they have an amazing pool and beach area that truly feels like it is only for celebrities. The location is great it is one block from Lincoln Road which has all the shopping and restaurants that you could wants. They also allow you to use the hotels private car within a 3 mile radius and this is a great option for going out in the evening. The one negative is that they really did not have any breakfast in the restaurant or room service.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 20, 2014
Dear Munecap,

I can tell from the smiling faces on your children that they must have had so much fun in South Beach! I hope the candy distracted them enough for you to enjoy the champagne. Thank you for the compliments on our hotel. I couldn’t agree with you more, the location really is everything. Since your stay we have stepped it up a notch with Lorenzo and we do offer in room dining as well as continental style breakfast. Hopefully when you come back you can give it a try and let us know what you think. Hope to see you again soon!

Sincerely,

Florencia Gariboldi
Hotel Manager
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530 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Glenside, PA
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed February 18, 2014

From the moment we stepped out of the taxi upon arrival to the moment we got back in one to leave (sadly) we were treated like royalty. The staff seems genuinely happy to have you as their guest.

Our room wasn't ready when we arrived but we were treated to drinks at Lorenzo's and sat outside to have them and a few apps while we waited. Coming from the frozen north, this was not a problem as we enjoyed everything we ordered while people watching on the patio on a sunny 80 degree afternoon. Can you say happy hour? Service was fabulous.

We were upgraded to a Collins view room and although it was near the elevator (generally rooms we avoid) and faced busy Collins Ave, there wasn't a single noise or distraction to mar our stay. The room was large, spotless and beautifully decorated with retro modern furniture. We put on a Bob Marley live album within minutes!

Our luggage was not in the room when we got there. A quick call to reception rectified this and we had our bags within minutes. We asked about the water on the dresser (an artist designed bottle), but the guy delivering the bags didn't know if it was complimentary or not. Within minutes, someone came up and gave us two bottles of complimentary Evian along with a note card welcoming us and signed by the staff. A very nice touch.

The room is outfitted with terrific electronics including a bluetooth radio, wall switches that operated every light in the room from the bed or where ever you happen to be. Plenty of lamps and outlets for recharging devices. The BED! Oh my. Seriously the most comfortable hotel bed we have ever slept in. Fantastic and huge bathroom with lovely amenities.

The hotel is a short walk or cab ride to pretty much anything you might want to do or see in Miami. A friend took advantage of the BMW to bring her to restaurant to meet us for dinner.

We did not have dinner at Lorenzo's but if the happy hour apps are any indication, it is really good. We just happened to have arrangements elsewhere for our one night in South Beach.

I can't say enough kind things about the staff, service and amenities here. Thank you so much for making our night so pleasant and comfortable. We encouraged three others to join us and all of us had the same wonderful experience. We will definitely be back to stay at the Redbury.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 20, 2014
Dear Visualgirl,

Thank you for reviewing our hotel and its amenities, your comments are truly appreciated. It is great to hear that your friends enjoyed their stay as well. Lorenzo’s dinner menu is very much like the happy hour, extremely delicious! If you come back again and are craving classic Italian food, I highly recommend it. The Collins king room that you stayed in is one of favorite rooms because you can see the busy, lit up streets at night while still having the quiet that is necessary to fall comfortably asleep on our luxurious beds. Please feel free to reach out to me when planning your next trip back to South Beach.

Sincerely,

Florencia Gariboldi
Hotel Manager
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Chicago
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2014

I found this hotel through a TravelZoo coupon and was thrilled to find out it lived up to the expectation, especially for the discounted price I scored. First off, the location in the middle of EVERYTHING on Collins (and a block from the beach) is top notch. Convenience when you're staying in SoBe is key, and for the times you do need to go somewhere not within walking distance, having the on-hand 5-series BWM (with a very polite and friendly driver) is awesome.

Staff: The front-desk staff is also friendly (not at all pretentious, like some SoBe hotel staff) and helpful. I also was pleased w/ the service of the bellmen and valet. The waitstaff for the roof pool-deck is the only person I'd rate "so so". Most regulars know that tipping is included in all Miami bills but some staff purposely don't inform their customers so they'll get double-tipped (this was something she was guilty of, not to mention the service being slow - which partially could be because there is no restaurant or bar up near the pool … she had to go back down to the ground floor).

Facilities/Amenities: The art deco style of the hotel is super cute and the lobby area is very chic. The fact that this small of a hotel has a pool is a nice plus, but compared to all the real luxury hotels in South Beach, this pool and rooftop deck area is lacking. BUT, good news is that they allow you complimentary beach access through their sister hotel across the street (Raleigh). I asked if that meant we could also use the pool at the Raleigh or the SLS (their other sister hotel) and sadly, they said Redbury guests could not. HOWEVER, that being said, I think so long as you act like you belong (and dress/style yourself appropriately) it isn't all that difficult to get in to one of the other hotel's pools. Me and my friend didn't have trouble hanging out at SLS pool one day - just walked in like we belonged, ordered drinks, and looked the part.

ROOMS: This is the best part - the rooms here are enormous for South Beach standards and everything is brand new. They are very nicely designed and stylish, love the record player, and Bluetooth [red!] speakers. Bathrooms are also huge w/ double sinks and super comfy robes. Beds are very comfortable.

Overall, I was very pleased with this hotel and would recommend it. I only deducted one star b/c of the pool area and also a snafu w/ my credit card being overcharged (and having to talk w/ about 4 different representatives to get it corrected). I think if you can get the room at least $100/night under the luxury hotels across the street on the ocean, it's totally worth it!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 21, 2014
Dear Kim C.,

Thank you for such a great review! I am sorry to hear about the wait staff up on our rooftop pool. Please know that your comments are taken very seriously and the situation will be addressed. Since we are so new there are some areas we are not 100% in just yet, but I can assure you that by this time next year the roof top deck will be a new hot spot in Miami! Once again, my apologies for your billing troubles there must have been a little glitch in system somewhere. We strive for a smooth and seamless check in / check out process. I hope you can come back and visit us again once we finish with our little additions, I would love to hear some more feedback!

Sincerely,

Florencia Gariboldi
Hotel Manager
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Zurich
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 16, 2014 via mobile

Nice Big and clean rooms... Location is great, too. We stayed in courtyard view room, this is nice because of nearly no traffic noise. Nice pool area. That's it for the positive part...
Actually, it is hard to see the weather outside because you are just looking to the next wall and no sun. Plenty of space in the room but nothing to put the suitcase on or sitting chair. No refill of cream and shower gel for three nights... Better you are takeing your stuff with you. And worst thing is that it is very noisy. You hear the other People walking, smashing the doors... We would not return.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 17, 2014
Dear Roemsch,

We are so sorry to hear that the Redbury was not to your satisfaction. Thank you for the compliments on the room and pool deck. My only wish is that you gave us the chance to correct any issues you were having during your stay. Certainly we would be more than happy to replenish all of your amenities daily and place a nice sitting chair in your room. We hope if you are ever back in South Beach you will give us a second chance to pamper you completely.

Sincerely,

Florencia Gariboldi
Hotel Manager
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Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 16, 2014

From the moment you arrive at the Redbury (we rented a car) you are greeted by friendly, well trained associates who make you feel at home. My wife and I arrived early so we took advantage of some lunch in the bar at Lorenzo. This would be the first of three great meals in a two day stay. Lorenzo is a cool Italian bistro near the sea devoid of the Miami Beach tourist trap atmosphere. While we were waiting for our room we were informed that we had been upgraded to a Collins Avenue view. When we arrived in our room there was very nice bottle of rose sparkling wine with a note signed by nearly all the staff. Let me personally thank Vanessa who knew it was a special occasion. She and all the associates made sure that it truly was! A couple of comments about the room - no noise even on Collins Street, fantastic bed, great shower, wonderful robes/towels and neat retro vibe. The couple of times I called for something, it was delivered immediately. Top shelf service...
The two dinners at Lorenzo were 5 star. Awesome lamb ribs, grilled octopus, etc. and a wine list where you could find some jewels under $65 a bottle. We ate at the bar each time and Aldo was as good a waiter and bartender as you could find anywhere. Cudos to him, Mike and to Jonathan the GM for creating a wonderful place to drink and dine. I had researched several other restaurants before our trip, but we never ate anywhere else. Enough said.
Thank you again to the Redbury. I have traveled to over 50 countries and the service at this hotel is among the best I have ever encountered. We cannot wait to return - 10 stars out of 10stars!
Steve, Atlanta, GA

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 17, 2014
Dear Steve5757,

Who doesn’t love a weekend full of great food and smiling faces? One thing I can say about our staff is that they genuinely care for each and every guest. Once they find out that there is a special occasion or something to celebrate they make it their priority to create a memory that will last a lifetime. Thank you for reviewing our hotel and restaurant Lorenzo. You know the food is good when you’re in South Beach and do not want to eat anywhere else! We will give the compliments to our chefs. We would love to have you back for you next special occasion!

Sincerely,
Florencia Gariboldi
Hotel Manager
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Greensboro
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 15, 2014

My husband & I love visiting South Beach. We've stayed at 7 different properties in the area. The Redbury is wonderful. The staff goes out of their way to make your stay special. Excellent bartenders. Had a 2nd story room right on Collins and noise wasn't an issue. Having the amenities at Raleigh seal the deal for this new property. Highly recommend!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 17, 2014
Dear Khollins,

Thank you for the review and recommendations. It is awesome that you have experienced a varity of hotels in South Beach, however we would like to be your new offical home away from home. Please feel free to contact me prior to your next trip so that we can meet and exceed your expectations.

Sincerely,
Florencia Gariboldi
Hotel Manager
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Kennesaw, Georgia
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 13, 2014

Very nice newly renovated property. Excellent staff, clean rooms, awesome mattress and pillows and relaxing roof op pool. Also enjoyed the beach chairs/towels and the restaurant at their sister hotel, "The Raleigh". Very talented chef with poolside dining.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBE L, General Manager at The Redbury South Beach, responded to this review, February 16, 2014
Dear Chic D.,

Our rooftop pool is one of my favorite common areas for guests to mingle or just relax in the sun. With the beach just across the street I find that not many people take advantage of the serenity near the pool area. It seems like you have found out little hidden gem and it makes me so happy to hear that you enjoyed yourself on your trip. We will give the compliments to the Chef! Thanks for the review, we hope to see you again.

Sincerely,

Florencia Gariboldi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Redbury South Beach

Address: 1776 Collins Ave, Miami Beach, FL 33139 (Formerly Fairfax Hotel)
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 206 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Redbury South Beach 4*
Number of rooms: 69
Official Description (provided by the hotel):
Located in the center of South Beach at the convergence of Collins and 18th, The Redbury South Beach brings the service and Hollywood glam of its sister property to Miami’s most coveted vacation and nightlife destination. Opening December 2013, the hotel will offer 69 rooms and suites with interiors inspired by South Beach’s Art Deco heritage; Lorenzo, an Italian eatery from award-winning Chef Tony Mantuano; and a 12,000-square-foot rooftop pool and event space with food and beverage service. Guests of The Redbury will have exclusive access to the beaches, pools, and amenities of the nearby SLS Hotel South Beach and The Raleigh, along with access to sbe’s collection of restaurant and nightlife offerings throughout Miami. Each of the spacious 69 rooms features customized furniture, a curated art collection highlighted by historic Fillmore Theater posters and archival images of Miami Beach and vintage-style record players, complete with a collection of vinyl curated by Capitol Records and Universal Music Enterprises. Room amenities include in-room dining services from Lorenzo, The Redbury Signature Mattress (featuring its plush custom-pillow top) with 300 thread count Italian linen and terry, spacious bathrooms with oversized showers, bathtubs and luxurious finishes, Ciel Spa bath amenities, high definition Samsung Televisions and Geneva Bluetooth Sound Systems. ... more   less 
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