We booked with this hotel for a weekend in South Beach. It was the best priced room we could find. Upon our arrival they apologized for not having our room available as an existing guest had extended their saty. They made arrangements for me to stay at Harrison's, a hotel next door. Not only was the substitute hotel nearby, it was less costly. Furthermore, St. Augustine agreed to waive their parking fee and also to match the lower rate of the substitute hotel for our second night with them. I thought that was pretty good customer service. The room was decent and quite adequate for a family of four. The hotel was located at the south end of Washington Ave just far enough away from the noise and action, yet close enough to walk to the action and restaurants. I actually liked the location as you could begin your walk at the beginning of Collins avenue and then walk down Ocean Drive and back home to the hotel. A full circuit of all the South Beach sights.
- Official Description (provided by the hotel):
- Restored Art Deco building dating from 1932 & renovated & re-opened 1999. ... more less
- Reservation Options:
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- Also Known As:
- Hotel St Augustine
- St Augustine Hotel