This review is solely for the restaurant attached to this hotel along Ocean Drive. People watching is great here - but that is the only favorable part of the restaurant.
Drinks are outrageously expensive. Food is mediocre at best. But the worst part is the dishonest staff and extremely rude manager. First, we were offered free, complimentary shots with our meal. We looked over the menu, ordered our meals and expensive drinks, then we perused the shot list and ordered our free shots. When we ordered these shots, we made sure they were complimentary, because the prices on the shot list were very high, and we weren't really looking for shots in the middle of the day, but we were game since they were free. The waiter assured us that they were free. Our meal was unremarkable. Our drinks seemed light. Oh well, just another learning experience. Then we got our bill and we were charged an enormous amount for the free shots. When we brought this mistake to the attention of the waiter, he suddenly then told us that the shots we ordered were not the free ones. Free shots are not listed on the shot list. We were only supposed to get a generic fruity shot with little alcohol. So, when we let the waiter know of his mistake, he went to the manager woman to ask about it. She rudely stated that they would not right their mistake. We would still have to pay a boatload for the free, complimentary shots. We then noticed that other patrons were also having this problem. The old bait-and-switch. This seems to happen fairly often here. Please, don't fall for it. Never give your business to these swindlers. The waiter tried to make amends by giving us a couple of fruity shots, but they were rather nasty. Never again.
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- Also Known As:
- Starlite Hotel Miami Beach
- Starlite Miami Beach