I guess I have been spoiled by the decent mid-priced hotels that have come on the market the last few years where the cleaning staff is well managed, maintenance of th building is priority, and attention to detail is imperative. While the front desk staff are friendly and professional, the rooms are a shoddy dirty mess. The maid was still rushing to finish cleaning when I arrived. I could tell from the cleanser residue on the floor that she was not good at her job. I took some photos to send to management so perhaps they will make improvements. One lamp was missing its shade, the bare bulb glaring on the nightstand. I noticed the toilet seat probably hadn't been removed for detail cleaning in some time, something a small used toothbrush could easily remedy. The fact that the label was still on the bottom of the toilet bowl shows they just don't care about aesthetics here. Bathroom light was missing a bulb. The one lone shelf in the medicine cabinet was dirty and all other shelves missing. The hair dryer was covered in visibel goo that I cleaned of myself. The electrical outlet switch plate was cracked as dangling. The sink faucet was covered in mineral deposits and the obviously never remove the decorative caps to clean the knobs, or clean base of knobs. The shower head was disgusting as in need of soaking to remove buildup. The bathroom door hinges were rusty and coming apart. Te shower faucet also dirty and missing caps. The window which faced a wall was covered in dirt and paint peeling around the frame. The round little table was wobbly because of someone's attempt to attach the top to the pedestal trough rather shoddy carpentry, so I dared not set my laptop on it for fear it would fall off. The elevator broke down for a bit, luckily I was going downstairs and by the time I returned later in the evening it was repaired. The walls are super thin so I could hear the man next door urinating. And finally the loud music from the hotel cafe was pounding up to around midnight. I didn't know this was going to be like sleeping above a nightclub. Yes the location is great across from the beach and near attractions. The king size bed and 5 pillows are great and the room comes with a microwave and small fridge. Flat screen wal mounted TV works. However, it is clear that no one is overseeing the cleaning team and that management does not understand the importance of detail. Fixing the issues I just mentioned would take perhaps 2 hrs per room right now to bring this hotel to a better level that warrants it's price.
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- Also Known As:
- Starlite Hotel Miami Beach
- Starlite Miami Beach