I know I have high expectations but the Bentley Hotel failed miserably. It all started right as I got out of the cab, the bellman didn't even offer to assist with luggage. Service was non existant period. The rooms actually do have decent furniture and fixures but it was the small things they forgot to remodel. The AC sounded like a rattling jet engine all night. The door to the room was uneven so you could see light from the outside between the door and the frame...on all 4 sides. The mattress was not comfortable at all. The bath towels were very old and had been washed a few too many times. Felt like sandpaper when drying off. Housekeeping was very poor, they didn't replace dirty glasses, one day I got 2 hand towels and no wash cloths the next day it was 2 wash cloths and no hand towels. The wifi was horrible, only worked for about an hour a night. There is also a resort fee of $25/ night FYI. Overall I would never stay here again. Other people in the hotel were saying the same thing. Oh and the pictures they provide are horribly inaccurate.
- Official Description (provided by the hotel):
- Here at Bentley Hotel South Beach in Miami’s South Beach, guests love to make themselves at home in our stylish, sophisticated, and spacious suite accommodations which have been designed to reflect the beauty of the beach just outside our doors. All you need to do is check-in, kick off your shoes, unpack, and relax. We will take care of the rest. Every comfort is right at your fingertips including European styled kitchens or kitchenettes, Italian marble bathrooms, mini-bars, a telephone with voicemail, high-speed wireless Internet access, in-room safes, plush terry bathrobes, individual temperature controls, and daily housekeeping services. Escape to the beautiful Bentley Hotel & Beach Club, recognized by Official Best of Florida, as the “2010 Best Boutique Hotel in Florida”, the Bentley Hotel & Beach Club offers luxurious amenity-rich suites, an award-winning rooftop pool deck and exclusive Bentley Beach Club access. The Hotels prime location on South Beach’s Ocean Drive is also only a half mile away from Lincoln Road Mall and the Miami Beach Convention Center. ... more less
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- Also Known As:
- Bentley Hotel Miami Beach