The suite we stayed in was very pleasant. A cosy loungeroom with a kitchen and a separate bedroom and two TVs. Very nicely decorated and the bathroom was beautiful with a bidet as well as a toilet and shower. There were a few negatives - the shower had very little water pressure which is very annoying. The corridors to get to the room were extremely shabby and need fixing very badly. The location of the hotel was also very testing - hustlers all trying to get you to eat in their restaurant. But the art deco buildings in the area are interesting.Continental breakfast was included. Overall quite expensive for what you get but very pleasant place to stay in the trendy South Beach

From begining to end, we had to hassle with the manager, who is very polite and accomodating, but the hotel is so poorly managed. First of all we reserved an ocean view w/terrace and got a small, dark oceanview, no terrace. Since we checked in late, I didin't realize the discrepency until the next morning. I called the manager who apologized and seemed surprised that no one explained why when we checked in. Aparently the owner of the terrace unit we were supposed to get decided to sell it. Yeah, right...
He did give us a choice of other rooms and we selected a larger, lighter one bedroom. Still no terrace. The did reduce the rate however.
It took almost 35 minutes for the valet to get our car. Again I had to go see the manager and he called them. I told him to remove valet from our bill and we ended up putting the car in a self-park a half block south. Worked just fine that way!
When the bill came, the valet charges were on it, as well a double billing of resort and other taxes, which my husband caught and had them take off. The muttered something about the computer being the problem with that.
And the 25% off breakfast at the restaurant downstairs is a joke. It's only on certain items. Still cost us over $30 every morning.
There is no fitness room. The rooms are run down and I swear we got a double bed...not even a queen. You can do much better!!

Very disappointing given the price and the write up! The hotel is in the heart of the Art Deco district so is well placed. The hotel itself is very tired. Paint chipped, the corridors dark and unwelcoming. No help up to your room with your bags. The rooms in the web site were photographed a long time ago. There is no luxury here. No romance. Ocean drive is a gamut of restaurateurs who are touting for your business and they are sharks. Beware they are out to fleece you.

We stayed 9-13th November.
The room and balcony we had overlooked a car lot which I have to say wasn't what I had imagined before hand but I guess location can't always be perfect!
The room itself was ok, well proportioned, clean but honestly there is nothing "boutique" about it and at over $300 per night then I would have expected the hotel to feel less tired. The furniture was battered and chipped and throughout the hotel there was a general feeling of decay with peeled paint chips on the flooring and really, really bad paintwork. Some of the corridor walls are covered with stained wood panelling which is coming off and really it looks like cheap chipboard. This is an unloved building and business that has seen better days. All I can say is the photos have been airbrushed!!
The breakfast area has 4 tables and feels less classy than it really is because the cups are paper and when there is a table there are dirty ashtrays on them. When we were there there were too many people so we had to go back to our room for breakfast.
The fridge in the room is a benefit but it is noisy (I think there is a freezer that recharges in the night and it is loud)
The curtains are nice but unlined so people can see in and you tend to rise with the sun!
The staff appear not to care, I got a phone call on Sunday morning at 6:45am from the guy on the front desk asking me if "this was the penthouse" It wasn't and he never thought to apologize for waking me up. At no point did anyone at the front desk raise a smile or say hello to you - you really had to go first to get a response and when we left we weren't asked if we enjoyed it - did they care when they were raking in the cash??

The one upside of the hotel is that it is on Ocean Drive and the Beach Club four blocks down gives a good service........This hotel is poor, poor, poor so I can only imagine the good reviews have been for people staying in a different room or on a different planet!