I just recently spent nearly a week at The Richmond with my wife and experienced a great time the staff was wonderful, the hotel was clean and Mr. Yellanis was extremely helpful ( I hope I spelled correctly) Prior to checking in to the Richmond I read some reviews of this hotel and some where not that great, but after staying at The Richmond I see that those reviews where just untrue or the hotel has changed drastically. The GM Stuart runs a nononsense ship with his staff and in return they offer a 5 star hospitality rating to their guest.. The location is great, the pool is amazing, the staff is polite and helpful. I recommend the Richmond to everyone that has been to southbeach atleast once already so they can really appreciate a great hotel.. Even though I would have loved to have the ocean view room it looked amazing from pool, My wife and I still had a wonderful room.. I will return again thank you Stuart and Richmond Hotel.
Mr. Yellanis thank you for such great hospitality and many blessings to you and your family.

Kim Graves
DaJuane Goode

The location is pretty good, you are on Collins Ave and only a block away from the beach. The hotel charges $35 per day for valet parking (so high!) but you don't really have any other options. The lobby is stylish, the staff were friendly, the pool and veranda were nice, the rooms were cute and roomy with cable flat screen tv, but the bed was not very comfortable. We tried to call room service in the evening and were told they only offer it for breakfast and lunch, which I thought was a little odd. We chose this hotel based on location and price and for those two reasons I would recommend, but I would not recommend if you plan to spend much time in your room or want anything luxurious.

Staff was mostly friendly. Rooms were ok.
PROS: Cool Art Deco building with nice veranda, pool area and lawn area. Good location, walking distance to restaurants and shopping.
CONS: It should be beachfront, but there was some sand dredging work being done right in front of the hotel. There was a huge fenced in area with very large and loud equipment – an ugly sight. Not hotel’s fault but… There was no hotel beachchair/umbrella service at beach, so hotel referred us to vendor that offered guests a discount. Turns out vendor was set up next to the noisy equipment and they offered ½ off umbrella rentals (a whopping $2.5 off from the $25 for chair/umbrella set). We ended up to walking away quite a distance to get away from the noise.
Then hotel decides to power wash the pool area while guests were lounging at the pool! They made all guests move to one side of pool and closed off the other side. They were very loud and it reeked of gasoline. Now hotel guests couldn’t have a nice experience at the hotel beachfront nor the hotel poolside – they should have at least postpone the pool work until beachfront was cleared.
Pool guy wouldn’t help us set up poolside lounge chairs which had being stacked out in the lawn area. I asked for help but he didn’t, he just stood there and chatted with co-workers while my 84 year old in-law had to get his own chair and struggle to lift it over other guests to get by! We were assigned rooms on main floor. We asked if possible to change rooms on another floor, but receptionist didn’t even check – she just said no. The long hallway (main corridor) was really dark and you could hear people in hallway at all hours. TVs didn’t work properly and the ‘Wi-Fi for AT&T customers only’ didn’t work at all. Housekeeping didn’t clean rooms until very late in the afternoon, even after requesting service. Manager didn’t respond to our request to talk with him. It was a very disappointing experience for us.

The main hotel is a gorgeous art deco building with a beautifull lobby and pool. But that is where is stops. They also own a building across the street that consists of studio apartments furnished. They are absolutely tragic. Sparsely furnished and not decorated at all. The nicest thing in this unit is the mini fridge. It has not been remodeled since the 50's. No internet, no services at all. Its a dump!!!!