I stayed at this hotel for the July 4th holiday. I arrived a little early, so my room was not quite ready, which was okay. I waited on the terrace, which has a beautiful view of the ocean, until it was ready (about 40 minutes). Check-in was very easy and Rebeka and another lady ( cannot remember her name, she was petite with short dark hair and expecting) were very nice and explained the activities that were going on for the weekend. I was upgraded, as an Hhonors Diamond member, to room 15081 which is a 2 bed 2 bath suite. The views were great, however I had a problem with the ice maker in the kitchen. Maintenance did come up to fix it rather quickly. This room, even with its nice wrap around balcony and partial ocean views, was a disappointment.
There are numerous issues with this room. The carpet is very old and dirty throughout the suite. You can see dark soiled stains in different areas throughout the suite. The kitchen countertops are terribly cracked in several places and the appliances are very outdated. The furniture in the living room area has stains on it, particularly the chair near the patio. Whoever cleaned the bathrooms must have been in a hurry because I found nail clippings on the counter in the master bathroom, and hair in the tub in both bathrooms.
The closet door in the master bathroom has a wheel missing at the top. It's one of those sliding closet doors, and it does not stay open properly because the wheel is missing off the track at the top. I told the assistant front desk manager (I forgot her name) about these issues when I checked out around 8:30am this morning. On a good note, the bed was comfortable, but I have to say, in my opinion, that unfortunately that was the only good thing about the room. I really was not impressed with this "upgrade". This room should be placed out of order until they can do upgrades to it and fix all the issues.
On a better note, my guest and I had dinner at the hotel Thursday night for the italian buffet for $10, which was very nice and the food was pretty good! We ate dinner Saturday night as well, but ordered off the menu instead of getting their $15 three-course plate special, again, a good meal and our server (I'm so bad with remembering names, sorry) was very nice! We also ate at the pool bar Thursday for the July 4th food specials, a little overpriced though($9.00 for a hot dog, chips and drink, etc...) but got a 25% discount for being Hhonors Diamond which helped. Apparently there's discount for the different Hhonors levels, which is nice, and as long as you're wearing the little wrist band associated with your level, you get those discounts. We also ate breakfast at the hotel, and you can upgrade your breakfast from a continental buffet (I had coupons for a complimentary continental breakfast) to a full buffet (the hot food, like eggs and sausage) for just $6.00 more, and that's the better deal.
Just a few more things to point out about this hotel. They now have a DAILY $20 resort charge ADDED to the room rate, and it covers 2 beach chaise chairs, $10 food and beverage credit, local and toll free 800 calls and Wi-Fi in the guest rooms and public areas. Luckily I made my reservations online before this started. Also, this hotel does not offer shuttle service. There are a few fast food places nearby that you can walk to, as well as a Tony Roma's a few blocks away. Other than that, you'll have to take a cab to other restaurants. Aventura Mall and Bal Harbor Shops are near the hotel, but are not within walking distance. We took a cab to Aventura Mall on Friday and it was around $11 each way, not including tip.
This hotel is one of the better hotels in North Beach, especially if you're looking for relaxing beach trip without a lot of drama. If you want a more social atmosphere and nightlife, you need to be in South Beach! South Beach is a good 10 miles away from this hotel. One more thing, Miami International Airport is a good 40-45 minutes away from this hotel, so I would suggest using Super Shuttle because they are much cheaper than taking a taxi. The only reason I gave this hotel 3 stars was because of the staff, and I really don't think I would stay here again only because of the disappointing condition of the room I was in.
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- Also Known As:
- Doubletree Ocean Point Resort And Spa - Miami Beach North
- Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
- Doubletree Miami Beach