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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
3.5 of 5 Resort   |   17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160   |  
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Ranked #63 of 203 Hotels in Miami Beach
CHICAGO
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
66 helpful votes 66 helpful votes
“PERFECT !”
5 of 5 stars Reviewed May 3, 2013

Do not be scared away by any negative reviews, as I almost was.
This hotel is on a perfect beach with a nice pool and an amazing staff. The area is quiet and clean and with many stores in walking distance. The Walgreens is right across the street.

We stayed here with our two small children and they loved it. I wanted a hotel with the pool right by the ocean so we can see it and this has a good size pool - not too large and not too small. It is the ideal size for small kids or an adult who wants to cool off or sit along the bench in the water. It wasn't a real busy time so I can see how the pool chairs would be hard to get during Spring Breaks, etc.

The beach is huge to take your walk or run. It is very clean and the beach attendants even bring out beach and sand toys for the kids and make them a little area with umbrellas for some shade,

Also, every single employee from the valet guys, to the Market staff especially Samaria and Stephanie, to the beach attendants, housekeeping, and even the busy front desk were just soooo soooo kind.
This is an older hotel but for the price and location you absolutely can't beat it.

Valet is your only option with a car and is a bit pricey but that is the city's rule.

We ordered room service sometimes twice a day, it was very good food for a hotel.

I miss it so much and I hope to go back soon. I almost booked Sole right next door and am so glad I did not.

My only negative was the pillows, such a silly thing to complain about but they were very small and mushy. I prefer King Size pillows and a bit more firm. I wish hotels gave you the option for your desired pillows.

Room Tip: I would ask for a room on the South side to avoid construction noise. We had a one room suite and it...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, May 7, 2013
We are glad we met your expectations and that you felt we were "perfect". Others have listed some shortcomings but we seriously use this feedback to keep on improving and am glad you felt that way. Hope you come back so we can repeat our performance.
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959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Round Rock, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 2, 2013

Recently stayed here for a social function. Nice hotel. Loved the location--right on the beach. The pool is on the small side but nice. The rooms could use a little updating but overall the experience was wonderful. The staff makes up for the so-so rooms.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
4 of 5 stars Reviewed May 1, 2013

I couldn't have asked for anything more, the ocean views were amazing. The staff was friendly, the two bedroom suite was gigantic, the location was right on the water and everything you need close by. Really enjoyed our stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, CA
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed April 29, 2013

As far as location goes, this place is great. Located in North Miami beach, it sits right on the water with great beach access. Our room, from the 17th floor had a great pie shaped view of the Atlantic ocean and when the sliding glass doors were open you could hear the waves crashing. Since we only stayed a night there, we were not really that picky with the accommodations. But I can agree with a lot of the other reviewers that stated that this hotel needs some love. There is wallpaper peeling everywhere. The common areas before you get to your room don't seem to be climate controlled, meaning you work up a sweat walking down the hallway. The rooms themselves need a little updating and maintenance work done. Sliding glass doors are a bit hard to operate. The mirrors everywhere just remind you of another decade. They are all over the walls. The bed was comfortable and nice to crash in after a long day of travel.

We ate at the onsite restaurant and the food was fine. Not really outstanding, but it did the trick. Service was great and the location really made up for the average food. The server bragged about the chef's ability to make risotto, but unless they make risotto differently in Miami, it was dry and bland. Didn't have much creaminess too it. But the fish we had was prepared well.

One thing to keep in mind is that they add service charges at the bar and restaurant. I don't know if this is a tip, but we assumed it was and didn't leave anything extra on top of it. Drinks at the pool bar were really overpriced for what they were. Since we were just starting our vacation, we didn't complain too much.

So would I stay again? Probably, but not for more than a couple nights. While the units have full kitchens, I couldn't see myself staying a week unless I was spending a lot of time outside the room. But overall, for the price and location a decent value.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, May 3, 2013
We appreciate your feedback. We're so glad to hear that our location was perfect for your short beach experience. We look at each and every review posted on TripAdvisor and listen to all of our guests' suggestions. Thank you for your comments, as well. Thank you again for your comments and we hope to see you again soon.

Kind regards,
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Laval, Canada
2 reviews
5 of 5 stars Reviewed April 24, 2013

Good accommodations with kitchenette located on the beach with ocean view overlooking the Atlantic ocean. Heated pool and spa. Interesting fitness center and business center. Cordial staff with kindness and amiability.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, April 27, 2013
Thank you for mentioning some of the highlights of your recent stay with us especially the remarks regarding our staff. They are great and do take pride in making everyone feel welcome and special. I will be sure to pass your comments around for all to see.
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masspaequa, ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2013

Perfectly situated, beautiful beach, compact hotel with easy access to beach, pool, spa, bar and restaurant. What really makes this hotel great is the staff. The front desk follks such as Kathleen, Sheyla, Meghan, and the others, as well as Sheila at the beach bar made our stay here wonderful. If you can look beyond the paint job, you will really enjoy this property. I highly recommend the fish buffet for $10/head. Best deal ever!

Room Tip: We had the one bedroom. Very spacious.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, April 25, 2013
We, too, would like to be a 5 all the time but in this business s in in others, constant improvement is the key and we appreciate your comments regarding your recent stay. I will be sure to share your comments about Kathleen, Sheyla, Meaghan and Sheila with them and their associates. We hope we have the pleasure to welcome you and your family again.
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Alexandria, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2013

The hotel is in a great area but it is dated and need refurbishing. Room carpets old and dirty. But beds clean and comfortable. The pool is small and no umbrellas are available. No poolside service (you can get your own drink at the bar but no roaming waiters). It's a good value for money (~$200US/day) but not a treat. It's just OK. Lots of good restaurants nearby and other facilities.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, April 27, 2013
We appreciate your comments regarding your recent stay both positive and not so positive as they do help us in improving our product and service. You remarkded about poolside servers and although we do have them. we will look into their scheduling in order to insure folks like yourself do get the benefit of the service without failure. Thank you for bringing this to our attention.
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Additional Information about Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

Address: 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Miami Beach
#31 Spa Hotel in Miami Beach
#31 Business Hotel in Miami Beach
#34 Family Hotel in Miami Beach
#49 On the Beach Hotel in Miami Beach
#61 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach 3.5*
Number of rooms: 147
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Also Known As:
Doubletree Ocean Point Resort And Spa - Miami Beach North
Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
Doubletree Miami Beach

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