I was expecting a lot more than what I got. At $340 a night, the check in was at 4pm and I got there at 5:30pm and did not get into my room until 6:15pm
The overall experience and out dated rooms and dirty carpets were a real downer.

My husband is a former Diamond member and we have hundreds of thousands of Hilton points which we have used on numerous Double Trees and Hiltons

We booked this hotel despite the bad reviews because we had faith it would live up to the standard we have become used to. A double tree is never luxurious, but certainly clean and comfortable.

This was not the case. Save your time and do not go. I have just joined TripAdvisory JUST to write this review!

All of the bad reviews are true. A few extra points:
- the hotel is as bad inside as it looks outside
- the lobby is neglected and uninviting. (forget having a drink at the ill-equipped empty bar)
- the pool is sad looking and feels like the pool area of a camp ground or trailer park

Worse:
- the room had a dirty stained carpet lifting in the corners
- stained walls
- the bathroom was decades old and dingy

During the 10 minutes we were in the room, someone from housekeeping unlocked the door and walked right in without even knocking.

The best thing I can say is the staff were really nice and understanding when we left. We know its not their fault - and the way they behaved suggests its not the first time they have seen people leave in shock.

My question to the hilton: why would you let hotels like this continue to exist in your chain?

Travellers - find somewhere else. Please. This does not feel like a 'resort and spa' - and does not feel like Miami.

We arrived late at night and departed by 11:00 AM so we were at the hotel for a very short time. We had a big double room with a full kitchen, dining room and two full bathrooms. It was large and clean but needed new furntiure, paint and carpet. Great location in Sunny Isles and lots of amenities but I'm not used to staying a tired worn out hotel property.

We spend some time reading the current reviews before we arrived and this has compelled me to write a brief review. First off it's important to acknowledge that any hotel along this beach is very pricy and this one is no exception... now putting that reality aside we have been very impressed since the moment we arrived.

It's Sunday March 20th and we are in our final day of stay before we head to the port of Miami tomorrow for a cruise. We are traveling with our three youngest kids (13,11 & 8) celebrating "March Break". Our flight left Toronto at 6AM on Friday morning and our first concern was that we'd be arriving at the hotel by 11AM and have to wait until the 4PM check in time. We were pleasantly surprised to see that our room was ready and we were in, unpacked and eating lunch by the pool before 12:30.

The Room
We were fortunate to be given a room on the 27th floor (top floor - 27801), North side with an incredible view of the beach and city. Yes it is true that the walls are overdue for a fresh coat of paint but aside from that the room is large, clean and perfect for a family of 5... Two rooms and a pull out sofa. The kitchen had enough of everything and after a trip or two across the street to the grocery store we were all set for our three night stay.

The facilities
I think some of the recent reviews must has been from some very pretentious individuals. As for the Jeff S guy... "If you are from Russia or some dirty foreign county this might be paradise if you can't stand living to filth you will not like your stay."???? He must have posted in the wrong forum because we found virtually every inch of this place to be of Hilton Doubletree standard. The pool area is small but was perfect for our family. It was warm and never too crowded with easy access to the beach. We spend most of our time by the pool and commented several times that it was "just right" for a family stay.

The food
We ordered room service 3 times (breakie, dinner & desert) and the food was great. We also had lunch by the pool 2x and plan to eat at the hotels restaurant for dinner this evening.

The staff
Everyone we interacted with from the moment we arrived were very pleasant and attentive. The bar staff by the pool seemed stretched at times but always managed to serve everyone with a smile.

In summary... yes it is expensive but overall we are very pleased. Pleased enough to write a review before our stay has been completed. Thank you to the staff here at the Doubletree! We;ve enjoyed our stay and hope to return again in the future.

PS Yes there is construction next door on the North side. We overlooked this and they worked 10-12 hr days on Friday & Saturday. Yes there were times it was noisy but we would never hold this against ocean point. There is not much you can do about it... suck it up and enjoy the sunshine!