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“great service at the pool - Go jefferson!” 4 of 5 stars
Review of Fontainebleau Miami Beach

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Fontainebleau Miami Beach
4.5 of 5 Resort   |   4441 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)   |  
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Ranked #32 of 201 Hotels in Miami Beach
Lawrence, New York
2 reviews
1 helpful vote 1 helpful vote
“great service at the pool - Go jefferson!”
4 of 5 stars Reviewed May 9, 2013

renting the bed at the pool was the best part of my trip.
dan bondy and rich torres who ran the pool are just professional and nice and make sure all goes smooth.
Jefferson - who helps set up the bed and take care of us was amazing.
this guy helped from every angle. this was our 2nd trip trip this year so far.
a great place to be

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 10, 2013
Thank you for being a loyal guest and taking the time to recognize Fontainebleau Miami Beach team members. Dan Bondy, Rich Torres and Jefferson will certainly be recognized for their excellent service. We look forward to your next visit!
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6,028 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,315)
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Mississauga, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2013

I am surprised there are any poor reviews on this place. I have also stayed at the Trump Resort in Miami and this place blows it out of the water. It has a wow factor to it from the moment you walk in, the grounds are beautiful and the rooms are great (I think people spend too much time picking at rooms when you barely spend any time there). We had an oceanview and spending some time at night on the balcony with a glass of wine was perfect. We barely felt we had to leave the resort! The food was good (yes a bit expensive but I never felt it wasn't worth it). We went to the club inside, and its the place to be seen! If you are going to Miami and want a real vacation feel, choose this resort!!!!!

Room Tip: oceanview balcony all the way!!!!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 10, 2013
Thank you for writing such kind comments about the Fontainebleau Miami Beach. I am pleased to learn that we were able to give a one of a kind experience! We welcome you back to create many more great memories!
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Boston, Massachusetts
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 9, 2013

This was our second visit to Fontainebleau, first was for business, second for family. The resort is top notch and I must say I am a woman that is hard to please. The pools are awesome and my daughter had a blast in the kiddie pool.....the water slide is fun. The only annoyance we had was the lack of pool staff on two of the days we stayed. There was no one around that assisted with towels, etc. Also, upon our arrival on a Saturday early evening, we wanted to jump in the pool and an elderly staff member kicked us out and would not let our daughter in the pool. Another staff member sarcastically told us that it was the law in Florida that they could not keep the pools open for 24 hrs. Our 6 year old wasn't asking for an all nighter, only a quick swim after traveling. There was at least 50 people in the pool??
The restaurants are fantastic, if you are looking for exceptional service go to Vida and ask for Erick...he was amazing. La Cote, outside by pools was very accommodating. Ask to sit on the top floor, the view of the ocean is spectacular. My daughter loved getting her mani/pedi at the spa, she was treated like a princess. With the exception of the small pool staff issue, our family visit to the Fontainbleau exceeded our expectations and we are sure to visit again in the future. The resort is worth every penny! Now if I could only score a trip to the IHeart Music Festival coming up in June!!

Room Tip: Upgrade to balcony ocean view. First choice is Sorrento tower, second is Chateau.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 10, 2013
Thank you for taking the time to write such a wonderful review of the Fontainebleau Miami Beach. I am happy to learn of your family's great experiences. Erick will certainly be recognized for his exceptional service. Please visit us online for details on the iHeart Radio Bleaulive concert package! We look forward for you next stay with us in Miami!
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Jupiter, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

Hotel staff was very friendly and helpfull, rooms clean as beds amazingly comfortable. Everything you can wish you can find in hotel from cab, spa, hair and nails to all necessary shopping. We went to sit on beach and staff was very helpfull - Hans and KennyG were amazing...quick with service and friendly with attitude. After dinner we came back to "full blown Miami seen" O wow - you cant imagine how many good looking girls and handsom guys can be in one place:)) Great hotel to expierence.....if you looking for true Miami you will get it there. Would go back in heartbeat. Keep up good work! Eva

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 9, 2013
Thank you for your kind comments of the Fontainebleau Miami Beach. I am happy to hear we were able to provide with a great Miami experience. Hans and Kenny G will certainly be recognized for their superb service! We welcome you back for another amazing time!
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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

I'm staying here for two nights, and I love it. I have a balcony overlooking the beach and pool, awesome bathroom, great staff, good restaurants.. I'm even typing this review from my own iMac that seems to be in every room as I stare out at the ocean. However, the best part about this room is THE BED. Oh My God. I love it so much I'm trying to get info from housekeeping on the exact brand and model so I can get one of my own. Wow. My brother is staying a few floors up in a presidential suite which is beyond amazing, as well. What a cool hotel. But seriously, wait till you try this bed...

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 9, 2013
Thank you for sharing your experience so far at the Fontainebleau Miami Beach. Lucky for you our comfy bedding is available for purchase on our website. Enjoy the rest of your stay with us! We welcome you back to Miami for another great trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2013

April 2013. Had a 5 night stay here the week after Passover. First, let me say that coming the week after passover may not be the best choice; the prior week the place is fully booked and they are trying their best to recover. As a result our initial room wasn't clean; the second try didn't go so well either; the third try ..by this time I was a little annoyed :(. The front desk at this point took care of the situation and we were pleasantly suprised..and had a terrific stay. Super relaxing. The resort staff; can't say enough good things. Wonderful beach/boardwalk. Food..great. Lots of pools to choose from. Things to watch out for; 1. room location and view 2. Children; there are lots of kids running around everywhere 3. Annoying makeout sessions by 20 somethings aournd the pools on the weekend 4. Shallow pools ..if you really want to swim you have to go in ocean 5. Almost all chairs, lounges are taken up early on busy days.
Would I stay again ? Absolutely.

Room Tip: There are 3 towers here and all levels of rooms/views....be careful with your choices.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 9, 2013
Thank you for sharing your recommendations of the Fontainebleau Miami Beach. I am excited to hear that our team members were able to accommodate you throughout your stay. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

We stayed here for two nights for my wife's conference. The property is beautiful and service is outstanding. We were in a room on the oceanview side if the château building. The view was nice, but there is no privacy on the balcony. Also, the shower was dirty with a number of hairs from a previous occupant left behind. In previous years this conference was at the Loews, where the rooms were nicer, but service had gone downhill. If we come back we would try and stay in the tower that us right on the beach.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, May 9, 2013
Thank you for taking the time to share your impressions of the Fontainebleau Miami Beach. It is a pleasure to receive such high praise on our quality of service from a senior contributor like yourself. Your constructive comments will be shared with our team. We remain at your service and hope to have another opportunity to exceed your expectations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fontainebleau Miami Beach

Address: 4441 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#9 Business Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#19 Family Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#24 On the Beach Hotel in Miami Beach
#25 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Fontainebleau Miami Beach 4.5*
Official Description (provided by the hotel):
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more   less 
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Also Known As:
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Hotel Miami Beach
Fontainebleau Resort Miami Beach

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