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“Location, location, location” 4 of 5 stars
Review of Fontainebleau Miami Beach

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Fontainebleau Miami Beach
4.5 of 5 Resort   |   4441 Collins Avenue, Miami Beach, FL 33140   |  
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Ranked #25 of 206 Hotels in Miami Beach
Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Location, location, location”
4 of 5 stars Reviewed January 4, 2013

Staying at the Fountainebleau Miami Beach was a chance of a lifetime. We were there for the Orange Bowl and had a special package through a university. The room was quite small for four of us and did not seem anything special to me. The service was good, not extraordinary. The grounds and room very clean. But the location! Beautiful. Wonderful pool, access to beach was exceptional. Employees friendly and accomodating. Security very good. Large property. Some of us in our party given rooms in different parts/towers of hotel even though we were supposed to be together. That is my major complaint about our stay. We asked to be moved but were not able to be moved to be with our party. Very disappointing. All in all, beautiful venue. Food and drinks very expensive. Close to Walgreens and other stores so could walk to get soda, water, etc. Charges added up fast. Between steep charge for overnight parking, extra charge for pool access and wifi and a paper (which you picked up at the front desk)...it is expensive. But I will remember my stay there always.

Room Tip: There is a wide range of rooms....some have great views, some have refrigerators, some are quite sma...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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7,369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,544)
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English first
Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

We stayed at the Fontainebleau before Christmas and boy is it impressive!!! The place is immaculate, beautiful interiors and the rooms are amazing- not to mention the comfiest beds ever! The pool area was really nice (and warm water), easy access to the beach, sun beds, towels, iced water etc... A little far away from Lincoln Road and shops/restaurants if you're wanting to be able to walk for dinner etc it's about a 10minute taxi (which is fine if you're only there a few nights). Food etc didn't seem too overpriced (not that we ate there- they have loads to choose from including a cafe and a smoothie bar, but it's all rather self contained- would probably suggest staying on South beach (art deco district) if you're looking for a bit if a buzz and more than a pool/beach holiday in Miami... overall it was perfect for our 3 days there!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Merida, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2013

The hotel is really nice but is too full the valet parking takes very long but the have nice service. The bad thing is that the safe in the room did not work we asked for some one to check it out and no one came after that we asked later on for some one to come and make de sofa bed and they did not come either the service is very bad to log in to use the wi-fi is so hard also had trouble doing that.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Mexico
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed January 3, 2013

Went to the hotel for a christmas vacation for a week with my family (mom and dad, my brother his wife and two kids and my three kids)
As we go to the front desk for check-in it turns out they had my room to get in the next day I had my reservation print and it clearly said Saturday December 22nd. and they keep telling me their system showed Sunday December 23rd. after half hour they said it was fixed and gave me a room at the Versailles tower, you have to walk through empty hallways and the convention center to get to this building, it is like you are in another property, really there is nothing but empty space between the lobby and the elevators.
We got to the room and it is very clean and nice but the bathroom is very small (Holiday inn bathrooms are bigger than this) if you open the glass door of the shower and somebody opens the bathroom door they crash (happened to me twice with my small kids) very dangerous stuff.
I tried to get my room changed but the only answer I got was that they were fully booked.

The pool area is great and the kids pool with the slide even better, we rented a cabana on the 24th. in the kids pool area and told David (the guy that manages the cabanas) that we wanted it for the next day (December 25th.) He came back and said he "worked his magic to get it" because all the cabanas were sold out. So it happens the next day none of the four cabanas in the kids pool were taken and half the cabanas around the main pool were empty. He was just lying to get a tip and I don't think that kind of attitude should be allowed in this kind of property.

The Hotel has a nightclub in the main lobby and trying to get to the valet at night is impposible, they treat the guests the same way as the people coming to the nightclub, one day we made a 30 minutes line. This really has to change.

Service people were very attentive of our needs (bellmans, pool waiter, beach staff) particulary Carlos Mena (bellman) was very nice

Overall I think this hotel is overrated and pricey, for my next trip to Miami I will shop for another hotel

Room Tip: Do not accept a room at the versailles tower
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2013

We arrived for the Orange Bowl & New Years celebration. Although we have been to Miami several times this was our first time at the Fontainebleau and the Front Office Supervisor efficiently made sure we would be pleased with the accommodations. We were very comfortable in a Bayside Jr. Suite. We loved the size of the room, the views of the bay and the city of Miami and, most of all, that long spans of windows.
We found everything at the hotel to be of the highest quality and the service from all hotel staff was excellent. The Mac PC in the room was also a great touch and very convenient.
We will return to the Fontainebleau in the future.

Room Tip: Try for the inside towers with balconies.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 3, 2013

We had the pleasure of staying at the Fontainebleu for the Orange Bowl and absolutely loved it. Must say that Jennifer, at Lapis Spa, was terrific. She took great care of us and made our visit to the spa the best. Highly recommend the hotel, for sure, but the spa, especially!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 3, 2013

...or Fountain-blue as the locals say. We stayed here for 5 nights between xmas and new year . It has over a thousand rooms ,loads of pools,restaurants,nightclubs, etc ,but what makes it work in my opinion is the staff. There are plenty of them everywhere - ,so it all hums along nicely .
Our rooms were good - and the Mac was really useful.The lobby bar is a sight to behold on a busy evening . Hundreds of people with a resident dj playing it louder and louder as the evening progresses. Its a club in itself. Great restaurants on site -we ate at Hakkasan and Scarpetta - both of which were very good. Cecconis at the Soho Beach club is next door as well.
Only negative :It would be nice if the curvaceous lady on reception at breakfast at the Vida restaurant smiled .

Stayed December 2012, traveled with family
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Additional Information about Fontainebleau Miami Beach

Address: 4441 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#11 Spa Hotel in Miami Beach
#15 Family Hotel in Miami Beach
#16 Luxury Hotel in Miami Beach
#19 On the Beach Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Fontainebleau Miami Beach 4.5*
Number of rooms: 1504
Official Description (provided by the hotel):
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more   less 
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Also Known As:
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Hotel Miami Beach
Fontainebleau Resort Miami Beach

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