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“fantastic and mediocre at the same time” 4 of 5 stars
Review of Fontainebleau Miami Beach

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Fontainebleau Miami Beach
4.5 of 5 Resort   |   4441 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)   |  
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Ranked #31 of 201 Hotels in Miami Beach
New York
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“fantastic and mediocre at the same time”
4 of 5 stars Reviewed December 11, 2012

Had the good fortune of staying at the renovated fontainebleau hotel for a conference.

The hotel and grounds are absolutely gorgeous. With regard to the rooms themselves, here's the 411: the rooms in the "main" hotel are mediocre: small, and poorly appointed but those in the surrounding towers (Sorrento or Tresor) are MUCH larger, more modern and have more amenities. Even though it would be a longer walk to the main hotel, it is very worth it.

I did not try any of the restaurants in the hotel so can't comment on the culinary aspect, but room service was decent, if (expectedly) over-priced. My overall issue with the hotel was that it was "too" trendy. Of course if you're in to the scene, then this would be a plus. But if you like quiet serenity, there are a number of other equally beautiful but smaller and more peaceful properties in the vicinity.

Room Tip: see note above- avoid the main building insofar as possible and opt for one of the towers. Make sure...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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6,057 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,319)
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San Francisco, California
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 11, 2012

Was there for a meeting- lucky to get an Ocean View Room which was magnificent. Loved the amenities, beach, restaurants. Very luxurious. Staff was friendly, meeting services were fantastic. Not often that you get such great quality food at conferences- healthy, fresh and delicious.

Room Tip: Try for the ocean view
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida, United States
1 review
5 of 5 stars Reviewed December 11, 2012

The fontainbleau is an excellent hotel that has great room service and a loving staff. We spent the weekend there and stayed in a Versailles suit which was absolutely stunning! The view was great, the room was big, and the house keeping staff was so nice. I would recommend this hotel to anyone I know and would definitely stay there again...soon!

Room Tip: All the rooms are beautiful!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 11, 2012

We've been at Fontainebleau Miami Beach 3 times this year. Despite being local to Miami, we went there to enjoy the city as tourists. And what an experience. Everything was perfect: Staff was impecable, everything nice and well maintained. The room view was impressive. 5 stars restaurants and bars. When we needed to talk to the manager, he showed up promptly and took care of our needs. Recommended!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vero Beach, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 11, 2012

We stayed at the Fontainebleau for three nights during the Art Basel week. Just for perspective, we are in our mid-sixties, well-travelled and we love our twice yearly trips to Miami Beach for various art shows.

Our sense is that if you are in your 30's or 40's and like loud nightlife and big Vegas-type hotels, then you may enjoy the Fontainebleau. We tend to like hotels that value our business and give us personal service, that are not like factories and that do not impose constant noise (or anything else) on you at all hours of the day or night. As a result we did not enjoy our stay here and will not be returning.

We booked the hotel because of its mid-beach location, close to 195. We find it a good location for access to the Convention Center, and to get over to Wynwood and the Design District.

We stayed in the Chateau part of the hotel in a de-luxe room facing the city. The rooms are fine. On the small side, but decently decorated and equipped. Bathrooms are small, with no tub, but nice gray marble tile and everything you need. The view from our 6th floor room was great... overlooking the yachts moored on Indian Creek. The big problem with our room was noise from the valet parking area, which I'll talk about later.... but basically horns and revving cars until about 4am. If other parts of this review encourage you to stay here, do yourself a favor and get a beach-facing room, or demand a very high floor if you are on the city side.
We did not use the pool, but our friends did, and they liked the area and the service of the attendants.
The gym is large and well-equipped and the attendants are helpful.
Our dislikes of the hotel centered around four things: the valet parking system, the over-sized factory-like nature of the place, the extra charges for everything and the constant noise.

The valet parking system is an absolute disaster. First you are charged $36 or $38 dollars a night extra for parking, and of course the valets still have their hands out looking for $5 on every in and out. Second the system does not work. On Friday and Saturday nights when the nightclub is in operation, the front is a total zoo. It is almost impossible to get attention and the wait can be excessive. The valets force traffic to back up out on Collins Ave and the result is quite literally horns honking and people screaming until 4am. On Sunday morning when we checked out, we called down at 10.10am for the car, but were told they were not accepting call-downs (remember $36 a night!). We got down at 10.20am and then waited until 11.55am until we got our car.... one and a half hours waiting. To be fair, after some slightly agitated discussion, the manager removed all parking charges from our bill.
After you arrive and have navigated the parking area, you go inside to reception and then have to wait in line for 15 - 20 minutes to check in. I have now made it a personal rule never to stay at hotels that have rope lines for check-in like airport security lines. Our friends arrived at around 3pm and had to wait until around 5pm until their room was available. All of this contributes to this very impersonal, factory-like impression that the Fontainebleau gives you.
This impression is exacerbated by the almost unending extra charges and high prices. $36 for valet parking, $20 per night "resort fee" ( for towels at the pool, beach access, wi-fi and morning paper), no complimentary morning coffee... go down to the shop, wait in line and pay $5 per cup for coffee to go... continental breakfast buffet $22, regular buffet $28 plus tax plus service, bringing breakfast for two to $70 +.
And then there is the constant noise. It is bad enough that there is piped in pounding rock or rap music in every public room at all hours of the day and night. At breakfast we could not hear a word the hostess was saying to us from two feet away... and we have no hearing problems. But on Friday and Saturday nights, it is just insufferable. The nightclub draws a huge and very mixed crowd. Some very attractive girls, alongside some very uncouth types, and most of them non-stop texting as they barge into you. They pack the lobby and the bars and the noise is deafening... you walk into a wall of sound when you return to the hotel at 9 or 10pm.... and if you are looking for a comfortable spot in the bar to have a nightcap, good luck.
All in all, never again for us.... but for you party animals and Vegas-lovers, it might be perfect.

Room Tip: Rooms over the Chateau entrance are very noisy until the early hours of the morning.
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  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, December 24, 2012
I truly appreciated your time in speaking with us directly. On behalf of Fontainebleau, we were extremely disappointed to hear your stay was not to your satisfaction. We hope you will reach out to us sometime in the near future and it will be our pleasure to find the best accommodations to your liking. Our goal is to ensure that only a most memorable, seamless experience is accomplished for you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

If your afraid to treat yourself to something nice at a cost, this place is not for you. You get what you pay for, and here you get the best! I just spent the weekend there, and have ZERO complaints. Sure it's one of the more expensive hotel on the beach, but once you pull into the hotel you can see and understand why.

Room Tip: Stayed in the Royale suite in the Versailles tower. It was a handicap accessible room which only an...
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
5 of 5 stars Reviewed December 11, 2012

My friend and I were not staying at the hotel but we wanted to sit on their comfy beach lounge chairs. The manager at the beach comped our chairs and treated us like guests. Shout out to his staff Jonny and Xavier that were very hospitable, friendly and fun.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fontainebleau Miami Beach

Address: 4441 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#10 Business Hotel in Miami Beach
#13 Spa Hotel in Miami Beach
#17 Family Hotel in Miami Beach
#19 Luxury Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#26 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Fontainebleau Miami Beach 4.5*
Official Description (provided by the hotel):
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more   less 
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Also Known As:
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Hotel Miami Beach
Fontainebleau Resort Miami Beach

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