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“LOVED IT” 5 of 5 stars
Review of Shore Club South Beach Hotel

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Shore Club South Beach Hotel
4.0 of 5 Hotel   |   1901 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #41 of 203 Hotels in Miami Beach
ireland
1 review
“LOVED IT”
5 of 5 stars Reviewed June 15, 2007

this hotel is absoultely class. dont listen to any bad reviews. we would go back in the morning. the staff were amazing. we partyed by the pool by day and the skybar by night with celebrities like JESS MCCAFF... brilliant

Stayed June 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoreclubmanagers, Guest Service Manager at Shore Club South Beach Hotel, responded to this review, July 28, 2007
Dear POC258,

How cool is that? You never know who you will be sitting next to at our pool. Just another reason to come back and see us again!
Cheers,
Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2007

my husband and I stayed at this hotel from the 19th to the 26th of may..we were quite reluctunt at booking this hoyel after reading the negative reviews..however we found the hotel to be be amazing..very clean..very helpful and the most friendly staff..I cannot fault this hotel in any way...Thank you shore club for a truly memorable holiday..


  • Liked — lovely staff
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoreclubmanagers, Guest Service Manager at Shore Club South Beach Hotel, responded to this review, June 11, 2007
Dear chajpa,

Thank you for your feedback. Our staff’s guest in the center attitude is a main focus of our guest experience. We look forward to creating another unique, cutting edge stay the next time you visit.

If you have any questions or need assistance with a future booking, do not heasitate to call me.

Sincerely,
Matthew

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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2007

After hearing so much buzz about the Shore Club and figuring that blowing $600+ a night, I would have expected at least a decent experience. First off, the elevator up to the room smelled like yack and this smell did not go away during our 2 night stay. The room itself smelled like mildew and the room itself was tiny. The bathroom is really just a big frosted glass room, so if you have the bathroom light on, your companion can't sleep because it is so bright. The pool area is very crowded so the beach area is the place to go. I have stayed at many hotels around the world and I have to say this was the absolute worst place and I would recommend anywhere else, especially given the price.

  • Liked — the beach
  • Disliked — the rooms are disgusting
  • Stayed January 2007, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, FL
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 15, 2007

I have stayed at probably twenty South Beach hotels in the past ten years and I had never stayed at The Shore Club before. Check in was fine, although I finally had to go back downstairs and find my luggage and take it upstairs myself. Apparently the bellhop forgot. Room was small (not unusual for South Beach), but clean.
Went to pool next morning and chairs were all full. Spoke to attendent, said he would put us on "the list". Waited for an hour at the bar, finally spoke to a manager and got a chair right away. Pool attendent gave no effort at all.
Food was good at pool, pool bar service was good. Drinks are outrageous, again, not uncommon for South Beach. Cheeseburger with fries? $22.00. Pool music varied in type and volume, poor speakers.
My wife and I are both 35, have been to many, many places and are very young at heart and enjoy the South Beach vibe so we know what to expect (and not expect) there. We don't mind paying a little more for something that is worth it, but this place is certainly nothing special.
For what you get, this is a very average, overpriced hotel experience. Pay a few more bucks and just book The Lowes, Hotel Victor , The Delano, or even The Tides.

  • Liked — Clean Rooms
  • Disliked — Staff service
  • Stayed May 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoreclubmanagers, Guest Service Manager at Shore Club South Beach Hotel, responded to this review, May 27, 2007
Dear Chisox01,

Thank you for your review of The Shore Club. We are sorry your expectations at our pool were not met during your stay. Our service standards aim to put our guests on a pedestal, and we value their input as it helps in making the ultimate guest experience. I hope you will give us another chance to prove this on your next visit to Miami before you decide to try somewhere else.

Please feel free to contact me if you would like any future assistance.

Cordially,
Matthew
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Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 17, 2007

The minimalist approach can be effective when it is new, but I have a feeling the property will not age well. It felt like a very nice prison cell (concrete floors) with a terrific shower. Sleeping should not be a priority as you can hear everything outside your door. Very loud.

The hotel hosted a small conference (70 people). They have very nice pool areas and it backs onto the fantastic beach.

The conference set up was well organized and the staff is very competent, but the rooms are ordinary at best.

The hotel is made up of several buildings with separate elevators, so it made it a pain getting around. Elevators are slow, so walk the stairs if you can.

The bars have great atmosphere, but be prepared to pay south beach prices for your drinks.

  • Disliked — Make sure you check the mini bar tab. Mine was not accurate.
  • Stayed April 2007, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoreclubmanagers, Guest Service Manager at Shore Club South Beach Hotel, responded to this review, May 4, 2007
Dear BabyMoonCouple2007,

Thank you for your feedback concerning your stay at The Shore Club. The Shore Club offers a unique experience than other name branded hotels both in room decor and service.

We care about all of our guest experiences and take your feedback seriously.

If you have any other questions or concerns about our property or brand I would be more than happy to assist you.

Sincerely,
Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
1 review
1 of 5 stars Reviewed April 6, 2007

I have never been so horrified by the treatment, the cost and the service provided by a hotel. The first day sitting by the pool, not one single waitress came to take our orders for drinks. Yet they asked all the fake boob, Guchi wearing chicks. After being charged $16 for a margarita that had no alcohol in it, I had to wait an hour to get the room charge card back after asking 10 times.
The bldg they put us in, was all concrete, you could hear everyone walking in all parts of the building at all hours. Then the maid opened our door at 8am coming in to clean, despite having a noon check out. They don't even give you do not disturb signs.
Unless you are a Paris Hilton the staff at this hotel will not even acknowledge you or try to rectify a situation.
I do not recommend this at all. There are plenty of nicer hotels that offer better service down the street.

  • Liked — the pool area with the plants
  • Disliked — Everything else, the staff, the cost, the rooms
  • Stayed April 2007, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoreclubmanagers, Guest Service Manager at Shore Club South Beach Hotel, responded to this review, May 12, 2007
Dear Chatnoir13,

We are so sorry your experience during your stay with us fell short. The Shore Club strives to make every guest feel their experience is unique and special to each individual. All of our guests are paramount to us and we cater to a variety of their needs on a daily basis. We take your comments to heart and rest assured they will be explored.

Please feel free to contact me if you wish to discuss your experience further or need assistance with future visits.

Sincerely,
Matthew
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Rome
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 21, 2007

I am an experienced traveller from Italy. Believe me, I have been to hostels and to the 7 star Burj Al Arab. The shore club is worst than any place I have ever stayed. Horrible interiors, cold, and dirty. The rooms are ugly and look like hospital rooms. A tea was served in a plastic bottle in the room for about 20 us$. The service is pathetic. Prices ridiculous. I really cannot get into details because I would have to write for an hour. Stay away

  • Liked — nothing
  • Disliked — everything
  • Stayed February 2007, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shore Club South Beach Hotel

Address: 1901 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Miami Beach
#23 Business Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#32 On the Beach Hotel in Miami Beach
#39 Romantic Hotel in Miami Beach
#41 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shore Club South Beach Hotel 4*
Number of rooms: 405
Official Description (provided by the hotel):
Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more   less 
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Also Known As:
Shore Club Hotel Miami Beach
Shore Hotel Miami Beach
The Shore Hotel
Shore Club Miami
Shore Club In Miami

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