We had a great experience at this hotel, and got 5 star service for well below 5 star prices. I arrived at 6 AM, fully expecting that I would not be able to check in until noon, but they let me check in! It was so nice of the guy at the front desk.
Everywhere we went - pool, restaurants, beach, front desk, the service was wonderful and friendly. While breakfast and drinks at the hotel are expensive, it is south beach, so it's not surprising. And, we got our room for such a great rate, we couldn't complain.
The pool area at this hotel is wonderful, with a nice casual restaurant attached. The beach is very close and also very nice. The location here is great - you can walk to the SLS, the W, and other South Beach hot spots easily.
Only downside was that our room got no cell service at all, so if you wanted to make a call you had to go outside. But besides that it was a wonderful stay.