We spent 5 nights at this hotel early April. The service was excellent. Julian at the restaurant took really good care of us during lunch, even going above and beyond to treat us with tea and coffee! Overall, all the staff was courteous, helpful and smiling at all times.
The room was clean, good job on the housekeeping side.
The only negative comment would be the pool and beach menu. Food was not so good. However, the menu and food at the restaurant was really tasty!
Will definitely book this hotel again when I'm in South Beach.