Hi, I am an early riser so didn't mind getting to the pool right when it opens to reserve a spot for myself. The staff gives chairs to whomever gets there first, then you are free to wander, get breakfast, etc and come back to the chair whenever. As a result, within 20 minutes the pool is deserted but all the chairs are "reserved." I can't tell you how many fights I then saw break out between staff and guests. I don't have a problem with the policy, but you need to ***tell people when they check in*** what the deal is! Then I don't have to listen to that conversation over and over and your great staff doesn't have to deal with it :) Other than that, everything was great!