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“wonderful wonderful hotel” 5 of 5 stars
Review of Shore Club South Beach Hotel

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Shore Club South Beach Hotel
4.0 of 5 Hotel   |   1901 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #39 of 200 hotels in Miami Beach
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“wonderful wonderful hotel”
5 of 5 stars Reviewed March 11, 2013

Just got back from a 4-night stay at this swanky, classic SoBe hotel. As other reviewers state, from the moment you walk into the lobby, you know you are in South Beach. Check in was a breeze and the desk clerk was very friendly. We had a partial ocean front room on the 19th floor. After reading other reviews stating that you need to be on an upper floor for the best rooms/view and away from most of the noise, I made sure to call ahead of time and request such a room. The view was like none other w/ a spacious balcony looking out to the ocean and also the hotel's pool area. The wall length window on the other corner faced the Setai but you can look beyond it to the bay. Very simple and clean, the room was perfect and the bed very comfortable. The bathroom was also very spacious and I loved the wet room. Although we didn't use the tub, it was nice to see a large one as an option. The shower floor tiles were like a hologrammic (sp?) color and now it has inspired me to use that for my own shower! Housekeeping came every day once we were out of the room (they really had a knack for timing, even if we were gone only 1 hour!) and did a superb job. We even would get a knock in the evening to make sure we had sufficient towels, toiletries, etc. Daylight savings time changed over the Saturday night and they were thoughtful enough to leave a reminder card as well as M&M's on my pillow.
The beach service was also on point and the complimentary chairs/towels were most welcome. There is a charge ($15) for the umbrellas. The pool party season started the Sunday we were there but as hotel guests you are allowed in the other back pool w/ access to the jacuzzi. Staying in this area allowed you to take in the scene but away from the crowds (best of both worlds).
I can't say enough great things about the hotel and would recommend it to everyone coming to South Beach. The rooms with a view are definitely worth it!

Room Tip: Call ahead and request an upper floor room if possible. You'll ensure a room with a view and far...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 14, 2013
Dearest "Charlottequeen,"

WOW! What a fantastic review about Shore Club. We are truly flattered with all the compliments about the amazing view, spacious bathroom, and perfect room! How sweet of the Housekeeping department to deliver complimentary M&M's along iwth a friendly reminder about daylight savings time. Can't wait to see you again!

Genie Wishes,
Dorothy Jean "DJ"
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
san francisco, ca
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 11, 2013

I left a bag in our hotel room at the Shore Club and didn't realize it until a few days after we had checked out and gone home. Housekeeping gave the bag to Security who sealed it up and logged it into a Lost & Found list. When I called, Steve in Security gave me a tracking number for my item, and Nayisha in the Shipping department packed it and fedexed it to me at home! I am so grateful to Housekeeping and to this group of people! And as for the hotel in general, even though the rooms are small, the bedding is fluffy and fabulous for a great night's sleep right in the thick of South Beach. We will be back. Thank you!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 13, 2013
Dearest "Ilovegoodsheets,"

Thank you so much for the fantastic shout-outs to Steve and Nayisha!! They are both gems at Shore Club and so happy they were able to assist you with your item. Come back again asap for another FAB time.

Genie Wishes,
Dorothy Jean "DJ"
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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 8, 2013

I've stayed on the 2nd floor and the room was terribly small. No space to put our bags and there was a balcony in front of some building ventilation system (so...looking at at a ventilation tube all the time with it noise).
Not being enough I ordered food and got it spoiled.
The valet usually takes 20 min to bring your car and there is not enough spaces in the lobby to sit and wait. Its very expensive too (US$ 42/day ticket).
Breakfast was expensive and with very few options.
There is no food between 12pm-4pm. Only drinks.
The only good thing is Nobu, right down the lobby.
Wouldn't come back.

Room Tip: Don't choose the 2nd floor. When they say small it means very bad.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 10, 2013
Dear "Jack G,"

We are so sorry you did not enjoy your experience here at Shore Club. We would love for you to come back and give us a second chance and I will personally oversee your stay and make sure we win you back over. Terrazza does serve lunch until 4pm and also our pool area has a full day menu. Our room service is 24 hours as well. Hope to see you again soon and my deepest apologies about your not so perfect stay.

Sincerely,
Dorothy Jean "DJ"
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New York City, New York
1 review
5 of 5 stars Reviewed March 2, 2013

The attention to detail at the Shore Club is impeccable. From the moment we checked in, Nataly at the front desk was more than helpful and accommodated us for an earlier check in than we had expected. The room was a standard sized room, but the bathroom was wonderful. Very modern appearance with a very South Beach vibe (understandably). None of your chincy hotel toiletries, either. Shore Club is elite to the max. Natalie at the concierge (and another guy, whose name unfortunately slips my mind) were so helpful and secured us a spot at an excellent restaurant which we wouldn't have been able to get into otherwise. The pool was fabulous and the beach service was amazing -- my only complaint with my entire stay were the female waitresses on the beach. They were very reluctant to help us and took orders and we never received our drinks. It took us about 20 minutes to even get one of them to come over. Ricky and the other beach staff were super helpful and friendly.

Overall it was such an amazing experience and I cannot recommend it enough! I look forward to visiting again in October over Columbus Day weekend!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 13, 2013
Dearest "KDAL325,"

Thanks for the kudos to our superstars, Nataly and Natalie!! They both totally rock at Shore Club. We apologize about delay in food/drink orders by the beach... But we are so looking forward to seeing you in October! Hurry up and get here.

Genie Wishes,
Dorothy Jean "DJ"
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Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2013

A mate of mine and I spent a few days here last week. From the moment you walk into the hotel you really do feel like you're walking into a private club. Nikki on the front desk is wonderful and nothing was too much for her to help us with. To be honest I don't think I walked by one staff member the entire time without getting a hello or is there anything I can help you with. Just outstanding.

I put the car away when I arrived and only got it back to leave. Everything I wanted was walking distance! Oh and having a Nobu downstairs isn't bad!! No doubt I will be back and quite frankly wonder why anyone would stay anywhere else?!

Room Tip: Obviously if you can get an ocean view as high as possible
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 13, 2013
Dearest "Aussie777,"

Exactly what you just said... Why would anyone stay anywhere else but Shore Club?! Love it!

Genie Wishes,
Dorothy Jean "DJ"
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Sarasota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2013

A little up and down, hoping to finish strong. Checked into hotel, lobby is lovely - a classic, beautiful boutiquish South Beach vibe. Like others have mentioned, you won't forget the spa smell everywhere, a very fun touch. We were led to our room which was a standard, but was too small for all of our luggage and hang up clothes for a 5 day trip for 2, with a view of the street and parking lot. The bellman actually called the front desk for us asking for something bigger on our behalf! We were shown a large double with a huge bath / shower and a balcony with full ocean view. It was amazing and the balcony was the icing. We were not comped, we had to pay an extra $100 a night.

We have stayed many places in South Beach and almost all the rooms are very small - it is an Art deco 20's to 50's thing. As such, newer remodeled rooms or ones with a balcony are exponentially more spacious. The smaller room we started with was literally claustrophobic. Just be prepared for that.

Ate at Nobu the first night - which was very good but lacked a dash - waitress was ok as was the service. Food was excellent as was the vibe.

Our next snafu was no house cleaning showed up. Apparently they forgo to change our rooms after the upgrade. Oops! They quickly sent someone up to clean while I typed day 2 review on balcony as sun sets.


You can not beat location and they have a killer lounge by the pool. More to follow for days 3 - 5.

Room Tip: A balcony and Ocean view turned this trip around immensely. Room nearly doubled in size If not more...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 13, 2013
Dearest "srqJP,"

Thank you so much for posting a review during your stay and giving us the opportunity to correct these issues you mentioned. There is a price difference between the different room categories especially to the much larger rooms. We appreciate the great feedback and our location and killer lounge!

Sincerely,
Dorothy Jean "DJ"
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2013

I'll always remember this hotel for various reasons.
*I got engaged here on a wonderful beach.
*This hotel smells amazing.
Scentsational scents in the lobby, Malin Goetz hair and body products in the bathrooms.
*Great staff
They knew the proposal was coming, but they acted so cool! We also got a room upgrade. Vicky on the beach was great, he was a partner in crime with my fiance for the proposal.
*Good food
We had breakfast at the hotel very morning it was awesome, though pricey obviously. This is Miami.
*Great scene
We didn't need to go anywhere for pool parties, or clubbing. It was all happening at our door step.
*Great Drinks
Yummm
*Great location
The hotel is close to everything. We had a few recommendations for restaurants and we could walk to almost all of them. Not a far cab ride from the north end either.


Random note: I am from Turkey, it was interesting to notice they have T-Box products.(A company that went bankrupt in Turkey.) They must have bought them with a huge discount.

Miami is very expensive. I also don't like 20% tip included in every single bill. Oh, and the hotel tried to charge me for stupid flip flops I happened to unwrap. They were full of advertisement and 5 sizes too big for me. They were 30$ or so!!! I complained and they took it off from our bill.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, March 13, 2013
Dearest "nbk13,"

Congratulations on your engagement!! What a wonderful and happy time! Thank you for the compliments about the staff, smell, and scene! The flip flops are a charge and I'm sorry about the confusion. Hope you come back for your future anniversaries! We at Shore Club wish you and your fiancé the best!

Genie Wishes,
Dorothy Jean "DJ"
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Additional Information about Shore Club South Beach Hotel

Address: 1901 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Miami Beach
#23 Business Hotel in Miami Beach
#24 Luxury Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#35 Family Hotel in Miami Beach
#37 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shore Club South Beach Hotel 4*
Official Description (provided by the hotel):
Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more   less 
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Also Known As:
Shore Club Hotel Miami Beach
Shore Hotel Miami Beach
The Shore Hotel
Shore Club Miami
Shore Club In Miami

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