If you care about customer service, and being treated like the VIP you are, then you dont need to look further than The Shore Club. Wow! What a hotel, and what a staff. I have been all over the world, yet the staff at the Shore Club are the best I have ever come across at a boutique hotel...or any hotel for that matter. They take so much pride in there service, which is a direct reflexion of how much they love there jobs, and how much they like working for Morgans Hotel Group. When you have a happy staff, you have happy guests. And that is exactly how we felt the entire 12 nights we stayed at the Shore Club...a grin from ear to ear.
Please people...take my word for it...as a CPT in the US ARMY... This hotel is the best in South Beach. You will not be disappointed...I promise you.
A extremely satisfied guest