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“IMPECCABLE SERVICE” 5 of 5 stars
Review of Shore Club South Beach Hotel

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Shore Club South Beach Hotel
4.0 of 5 Hotel   |   1901 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #46 of 205 Hotels in Miami Beach
Certificate of Excellence
Hamburg, Germany
1 review
“IMPECCABLE SERVICE”
5 of 5 stars Reviewed December 4, 2012

Over all the resort was very nice looking and the food was delicious, is one of the nicest hotels on the beach no just becouse of its location and ambiance but becouse the staff go above and beyond to help guests, nice rooms and all the board walk by the beach for exercise and walk in the morning, the view is expectacular, breakfast in the Terraza restaurant was super, our server Jose was always there to help and assist as, impeccable service, we strongly recommend this resort to any one. we'll be back next year.

Room Tip: higher floors have better views
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "Michael Z,"

Wow, thank you for this lovely comment! Our staff takes pleasure in going above and beyond to make sure our guests are satisfied with everything! I am so happy your enjoyed the boardwalk located just outside our Shore Club beach gate. Also, Jose was thrilled to read your sweet words about him! He is very thankful. See you next year, my friend!

Genie Wishes,
Dorothy Jean "DJ"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
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  • Dutch first
  • English first
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English first
Manhasset, New York, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 4, 2012

My two girlfriends and I stayed there this past weekend and had a great time at the Shore Club. Our room was pristine, the bathroom was really nice, and we were completely happy with the size of the room. We spent an entire day by the pool racking up quite a bill at the Rum Bar (for some pretty weak drinks) but we had seats in the sun, so we were fine with it. Order beer, at least you know how strong it is. Also, someone from your party needs to get out to the pool early and reserve chairs on the sunny side of the pool. They will hold them for you, but you have to get out there by 8:30am.
The only major complaint I had came on Friday night of our weekend. Two of us walked down to Nobu without a reservation, and we were told it was going to be a little bit of a wait. The hostess asked if we would like to sit at the bar and get a drink while we waited. We didn't mind at all, and ordered a round. As soon as the drinks were put in front of us, the hostess came back and said that we could sit at a table in the completely-empty lounge area if we liked. That was fine with us, but it was completely empty, so why didn't she just offer that up from the beginner? This would have saved us a $38 round of drinks that we would have preferred to have enjoyed with our sushi. I really felt like she was using this tactic to get us to order a round and spend more money. We were annoyed.
Other than this one issue, everything else was pretty flawless about our stay. We enjoyed the pool and the scene during the day, and the prices were probably on-par with other nice places in South Beach. Its expensive everywhere. When we go back, we'd probably try another hotel though just to mix it up.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "Meredith J,"

Thank you for your honest feedback. We sincerely appreciate it and we are sorry that your experience at Nobu was less than perfect. The hostess was trying to seat you in their main dining area but once she realized it would take longer than expected since you did not have a reservation, she offered you the option of dining in the lounge area while seats were available. She meant in no way to cause an inconvenience or get you to order a round of drinks as a way to spend more money there. But I am glad you enjoyed everything else Shore Club has to offer. Our pool chairs are on a first come/ first serve basis. We wish you would come stay with us again!

Kind Regards,
Dorothy Jean "DJ"
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Arlington, Virginia
1 review
5 of 5 stars Reviewed December 4, 2012

Shore Club made our trip to Miami Beach wonderful. From the comfy beds to the hospitality. We also had a balcony that over looked the beach! The food at the pool was so convenient and actually really good for hotel food - try the shrimp tacos!! We felt like we did not even have to leave the hotel during the day. Overall a great place and I will absolutely be going back!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "Julie C,"

Thank you for posting this kind and thoughtful review! Once you mentioned those delicious shrimp tacos by the pool, I can't stop thinking about them! They are definitely a treat. So glad you enjoyed the comfy beds and hospitality. See you soon sweetheart!

Genie Wishes,
Dorothy Jean "DJ"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

I purchased a deal through Travelzoo's local deals for a spa day at the Shore Club. I've had a lot of massages in my life....this was hands down the best massage of my life. I walked out feeling rested and revived. The facilities are beautiful and the view from the 8th floor was spectacular. I'm ready to return from NYC to Miami just to go back to the spa. Ask for Brenda or Christian! Amazing!!!!!!

Stayed December 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "HatteryC,"

Thank you for the shout out to our Shore Club Spa! It brings us much joy that this was the best massage you have ever had in your life!... Brenda and Christian are FANTASTIC!! I can't say enough good things about them either. They truly have magic hands. Come back soon for another relaxing and soothing spa day!

Genie Wishes,
Dorothy Jean "DJ"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 3, 2012

While I've visited the Skybar pretty much every time I've been to Miami, this was my first stay at the hotel. I could not have been more impressed and satisfied. I stayed in a double queen city view room: it was beautiful, spacious, with a nice balcony. Double balcony doors meant that the room was wonderfully quiet when both doors where shut. The simple and elegant design was visually appealing. The large bathroom and wetroom was also very nice.

The rest of the hotel is equally as beautiful and functional. First of all, there is always a wonderful light scent in all indoors areas. The Skybar is beautiful and the drinks are great, as always. The pool area is great and the beach and the ocean are just off the back of the hotel. Staying at the hotel entitles you to free beach deck chairs. The table service both by the pool and on the beach is efficient and attentive. Finally the Terazza restaurant is perfectly located to overlook the pool and has great food. I loved the tuna tartare and the crab panzanella salad!

Finally, this is the best location in South Beach. Close to Ocean Drive (the Art Deco district), without the noise of actually being on it, very near Lincoln Rd (where all the shops and some great restaurants are), right on the beach and close to other great hotel bars/restaurants that one can pop to for a drink or lunch.

I can't wait to go back!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 18, 2012
Dearest "Pansw7,"

Bless your heart!!... This is one of the most fabulous reviews I have ever read! We enjoyed having you finally stay with us after your many visits to Skybar. Now I want to know, when are you coming back?? Please let me know and I will treat you to a complimentary cocktail at Skybar just because you are a gem of a guest :)

Genie Wishes,
Dorothy Jean "DJ"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 2, 2012

Everyone at the hotel did everything they could to make our stay great. The staff are professional and friendly, and go the extra mile every time. From the breakfast to the housekeeping, they make you feel special. Unfortunately the internet is a problem, and as we were there on business, we could not meet important deadlines, due to the slow (sometimes not at all) connection speed.
For anyone who wants to have a holiday, and experience the vibe of Miami, I will recommend this hotel. If you are on business though I would suggest you try elsewhere, or inquire as to whether the internet has improved.
Apart from, we loved the location, the beach, the room was superior with the best towels and sheets, and we were made to feel at home by every staff member we met.

Room Tip: Do not take a beach view room if you are not prepared to sleep with your balcony doors firmly closed...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "Tpickard,"

It means so much that you felt extra special and at home with all of us at Shore Club. We certainly consider you part of our wonderful family! I sincerely apologize for the internet issues you had during your stay though... we have been working with our amazing IT Department and they have corrected this issue. We are pleased to announce that internet is now complimentary in all the rooms... whoop whoop!

Genie Wishes,
Dorothy Jean "DJ"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

I love this hotel, from the moment you walk in a feeling of calmness and style. The staff are amazing and fall overthemselves to help you. The food is great also, especially the all you can eat breakfast so me much choice that really sets you up for the day. A day by the pool not to be missed comfy beds and a chance to relax in this great hotel, on Sunday the hotel has a pool party great fun. The location is perfect and in walking distance to all the attractions.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothy Jean H, Shore Club Genie at Shore Club South Beach Hotel, responded to this review, December 11, 2012
Dearest "Jason R,"

Oh my goodness how sweet of you to say all those lovely comments! I agree with you about our sense of calmness and style when you walk in the lobby. We call it our "Decompression Chamber." Also I am glad you enjoyed our scrumptious breakfast buffet. Thank you being great guests and we hope to see you again soon!

Genie Wishes,
Dorothy Jean "DJ"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shore Club South Beach Hotel

Address: 1901 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Miami Beach
#22 Business Hotel in Miami Beach
#30 Luxury Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
#41 Family Hotel in Miami Beach
#41 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shore Club South Beach Hotel 4*
Number of rooms: 309
Official Description (provided by the hotel):
Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more   less 
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Also Known As:
Shore Club Hotel Miami Beach
Shore Hotel Miami Beach
The Shore Hotel
Shore Club Miami
Shore Club In Miami

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