10/17-10/21This my first trip to south beach and it did not disappoint. I was traveling with a very good friend of mine who has been to Miami dozens of times and he recommended that we stay at the shore club. Upon arrival we were greeted directly by one of the managers of the hotel, Alex, who did a wonderful job of making sure that we felt welcome and were more than hapy with our room selection. We spent all day everyday by the pool which is just amazing. We were lucky enough to meet Ricky the pool manager who took great care of us during our entire stay and who clearly knows how to make everyone he meets feel special and important. Or waiter everyday was named George, I recommend you ask to sit in his section because he was quick and also a lot of fun to chat with while we hung out by the pool. Overall we had a great vacation at a great hotel and will definitely all be back in a few months. The hotel was great but it was truly the staff that made or stay so great. Five stars!