Arrived for a 2 night stay. Had no hot water in the shower for the first 24 hours. After finally "convincing" the maintenance crew that the shower water was cool and advising them that the mixing valve wasnt working, the repair was completed. This took an hour. Asked that they also repair the bathroom door because it didnt close. They advised that this would be a 1.5 hour repair and I told them to just forget about it. The balcony floor was covered with mold and algae. Truly disgusting! The staff was very polite and friendly with one exception. The poolside bartender had a REAL attitude. Food was excellent!