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“Best Hotel Experience, Bar None!” 5 of 5 stars
Review of Shore Club South Beach Hotel

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Shore Club South Beach Hotel
4.0 of 5 Hotel   |   1901 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #42 of 201 Hotels in Miami Beach
Astoria, New York
Top Contributor
69 reviews 69 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Best Hotel Experience, Bar None!”
5 of 5 stars Reviewed July 20, 2012

My wife and I had the pleasure of staying at the Shore Club the day after our wedding. We flew down from New York and into paradise! From our arrival at reception and throughout our four day stay, the service was as it's usual: Outstanding. We were provided a complimentary bottle of Champagne to celebrate our wedding and all of our needs were taken care of by the attentive Front Desk, Valet and Guest Experience Staff. The pool was refreshing and the beach was gorgeous and the pool bar staff was always available to provide cocktails when needed!

It was another great stay for us at the Shore Club and we cannot wait to celebrate here again soon!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear Chris S,

It was such a pleasure to have you with us for your honeymoon and myself and the whole Shore Club team are absolutely delighted that we gave you a magical experience.

From all of us here at Shore Club we wish you and your wife a wonderful future and hope to see you back for your one year anniverssary!

Best,

Alexandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 20, 2012

Stayed at Shore Club earlier this month for almost two weeks and absolutely loved it. We had the chance to experience most everything the hotel has to offer which was consistently delivered at the highest level. When you first walk in you are greeted by the fresh scent of the lobby and a front desk staff that is pleasant and helpful. We had a special room request that required the manager to get involved - Jennifer was super nice and also introduced us to the guest experience manager Alexandra who followed up with us a couple times during our stay.

The restaurant is amazing - seating indoors or out, great breakfast, brunch and food at the pool. Made to order omelets, fresh squeezed juice, lox, tuna, prosciutto, fresh fruit plates - all part of their weekend brunch.

There are plenty of hotels in South Beach but the service and hospitality that the staff at Shore Club extended to us I typically only experience in 5 star hotels that are priced at twice the rate. Bravo!

Room Tip: If you have the option, reserve a room with a private balcony - comes with a chair and makes for a g...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear Burk K,

We love you too! It was so amazing to have you with us for two weeks and I hope that Shore Club became your second home. Thank you for your kind comments about Jennifer and I am so happy that we were able to look after your special room requests. I have also passed on your comments about our restaurant, Terrazza, to our Executive Chef and he has shared your great feedback to his team.

Thank you for your review and I hope to personally welcome you back to Shore Club soon.

Best Regards,

Alexandra
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Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2012

My fiance' had her bachelorette party at the Shore Club. I wanted to do something nice to surprise her. I called the concierge at the Shore Club, Nathalie, who did a wonderful job helping me with ideas and planning, and even provided a complimentary bottle of champagne for my fiance' and her guests. Nathalie followed through with all the planning and made sure the execution was precise. My fiance and her friends were so excited and couldn't wait to explore all the amenities and festivities at the hotel.

Stayed July 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear Younggeezy,

Thank you so much for your posting. We all agree that Nathaly is an amazing part of our fantastic concierge team here at Shore Club and I am so happy that she personally looked after your request to such a high standard.

Hope to see you at Shore Club for your honeymoon!

Best,

Alexandra
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2012

As out of 'Towner' (coming from New York City) I wasn't really sure where to stay as I have heard great things about all hotels in south beach. However, after going to different hotels on the strip, I finally wound up at the Shore Club. Clearly, this club really goes over the top to make sure every one of their customers are satisfied- they are specialists in the hotel business. The pool was epic and the food was unreal. After speaking with of two their employees- Natalie and Emily Triffin; they went out of their way to make sure I was situated and comfortable. Just over all solid customer service. The hotel atmosphere was relaxed but hip as Sure, you might compare this to other hotels in South Beach but it would be unfair as the Shore Club is on a whole different level! They treat everyone like they are VIP.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear Jordan C,

Wow what an amazing review about Shore Club! I am so happy that you found us when choosing a hotel on South Beach. You are so correct when you say that we treat every guest like a VIP. This is something we are so proud of.

Hope to see you back soon.

Best Regards,

Alexandra
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 16, 2012 via mobile

I were there for a travelzoo deal, but what a terrible service from a manager from the front desk.. His name William I think...I'm not sure, rude and irrespectful. I definitely have to say that in a hotel like that they have to be soooooo careful to hire people like him, I also, have to wait for my car, not big deal when you go to a busy hotel, but I recommended call before so u can't wait to much for your car. Customer Service 0

  • Stayed May 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 21, 2012
Dear Johannit,

Thank you for taking the time to provide your honest feedback regarding your stay at Shore Club in May.

I wanted to take the time to personally respond to your posting. I am so sorry to read that you did not have a great stay with us. We receive so many amazing comments about our staff and service, as you can see from other postings on this page, so it is always so very dissappointing to read when we have let ourselves down. It is even more dissapointing to read when I have personally fallen below a guests expectations.

I would like to offer my sincere apologies for not providing you with a wonderful experience. My team and I pride ourselves on providing exemplerary service and treating each guest like a friend. Although I was unable to find your reservation at Shore Club in May in order to try to recollect our conversation I can assure you that I would have meant no disrepect to you and I am sorry that you felt that way.

I really do hope that you will consider returning to Shore Club in the near future and ask that you contact me directly should you wish to return and I will personally oversee your stay.

Kind Regards,

William Rademacher
Front Office Manager
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Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2012

The Shore Club hosted a fabulous pool party on the 4th of July. The service was excellent - my friend and I were set up with some chairs by Angie and personally welcomed by the pool manager, Ramone. Lauren was very attentive with bringing us the most delicious, refreshing drinks from the Rum Bar. There was good BBQ, music, and festive red-white-and blue balls in the pool. The best part about the Shore Club has to be the genie, Dorothy Jean ("DJ")... she brings Southern charm to South Beach like no other! The genie "DJ" and Shore Club made all our wishes come true for the 4th of July! Can't wait to bring my Brazilian bikini for the next Shore Club pool party.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear H F,

Happy belated 4th of July! We agree that our 4th of July pool party was epic and a huge success. Thank you for your great comments about Angie, Ramone and Lauren at the pool and DJ, our wonderful Shore Club Genie. I have passed on your comments to the whole team and everyone was delighted.

Hope to see you at one of our weekly Sunday pool parties soon.

Best,

Alexandra
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Pompano Beach, Florida
1 review
5 of 5 stars Reviewed July 15, 2012

There is only one word to describe my stay at the Shore Club, AWESOME! The staff was very friendly and the room was clean and quiet. I really enjoyed the DJ on Friday and Saturday at the pool and the food at the pool side was good. The location of the hotel is within walking distance to shopping and restaurants. I highly recommend staying at the Shore Club and I will absolutely stay again on my next visit to South Beach. I hope your visit is as enjoyable as mine was.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra A, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review, July 29, 2012
Dear Sandra P,

Thank you so much for your AWESOME review! We are so happy that you had a wonderful stay with us and that you really enjoyed our DJ on the Friday and Saturday night. We are so happy that you will be staying with us again.

See you soon.

Alexandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shore Club South Beach Hotel

Address: 1901 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Miami Beach
#25 Business Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
#37 Romantic Hotel in Miami Beach
#40 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shore Club South Beach Hotel 4*
Official Description (provided by the hotel):
Designed by famed British architect David Chipperfield, with landscaping inspired by the rich Matisse-like palette of the Jardin Majorelle in Marrakech, Shore Club shimmers with intrigue and sensuality. Anchored by the original polished terrazzo floor, the elegant furnishings are an eclectic mix evocative of global marketplaces—including relaxed sofas, hand-woven tribal rugs and large patterned throw pillows from Kenya that invite mixing and mingling. The vibe is lively, the atmosphere intimate, the feeling electric. ... more   less 
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Also Known As:
Shore Club Hotel Miami Beach
Shore Hotel Miami Beach
The Shore Hotel
Shore Club Miami
Shore Club In Miami

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