My wife and I stayed here for the last 3 days of our honeymoon. I made my reservation via Priceline Name Your Own Price, so I got a pretty good deal. That being said, I was a little surprised that this is a 4 star hotel. Granted, I don't know what other hotels are like along So Beach, but it just didn't seem like a 4 star hotel.
The first impression was the smell when you walk in. Smells like the locker room at the pool where I used to take swim lessons as a kid. Not pleasant. Too much bleach or chlorine or something! Thank goodness it was only in the lobby and downstairs hallways, and not up the rooms.
Check in went fairly smooth. I was a little surprised when they said they were putting a $160 hold on my credit card for every day I would be staying, and that it would be released once I leave. I've never had that happen before. But whatever. Gave us a great room on the 14th floor facing the ocean. Amazing views if you can get beach side and a high floor!
The room was decent. It was clean. Concrete floor with an area rug. Very minimal, as others have said, but there wasn't necessarily anything lacking that I would have wanted. The rooms are pretty small, but that doesn't bother me because I didn't really come to hang out in the room. The bed was way too soft though. Felt like a futon mattress. And very creaky too. Bathroom was nice though. I love big showers! Walls between rooms seemed fine, but you could hear EVERYTHING in the hallway. Had to put a towel under the door to mute sounds.
They had a big pool party while we were there, but that just wasn't our scene. If you like that, it looked like everyone was having a blast, no doubt! Instead we hit the beach, which was great! Dean made sure everything was set for us, and had the wait staff checking in on us frequently. Great service at the beach!
Had breakfast one day at Terrazzo, and was not impressed. Our server (don't remember his name) was horrible. I was jealous of tables who had other servers because the other guys seemed to be doing great. In fact, they were filling my coffee for me and getting things I needed instead our guy. Clueless! My wife ordered an omelet, and did not like it at all. I had eggs benedict, and they were good. Nothing special though. The breakfast buffet looked like it might have been the better choice.
Talked to the concierge about going out on Saturday night, and they were pushing some event where we pay a promoter, get some free rail drinks, and then get into a club without waiting in line. That was about all they had for us as far as recommendations. Felt like something where they were making a cut, so they were pushing for it. Didn't do it and decided to venture out on our own. Glad we did. Had a great night at the SLS Lounge! Highly recommend it.
We hit The Sky Club when we came back Saturday night (actually more like Sunday morning around 2am). Nothing special, but it was fun.
As far as location, this hotel gets a GREAT! Loved being only two blocks from Lincoln Mall. Loved being ON the beach! Loved being by so many other great amenities.
All in all, it was a decent hotel. I'll probably try somewhere else next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 23, 2012
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Thank you for your recent stay at Shore Club and for taking the time to write this review.
I’m glad that our team recognized you and your wife on such special occasion by granting you an upgrade.
As customary in most hotels in Miami Beach we do take an authorization on your card for incidentals which is refundable after your departure as a security measure.
We love that we can offer our guest a retreat at the beach when you want a to relax. Thank you for recognizing Dean for his great service there.
I do have to apologize about your breakfast at Terrazza, they have been complimented so many times in other review about the excellent food and service. It is disappointing to hear that your expectations weren’t met.
Our concierge team does try to promote easy and less expensive options for our guest as getting in Night Clubs in Miami Beach are sometimes very hard to get in or very costly. I’m happy to hear that you still had a great night .
I hope you and your wife had a great vacation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.