The location is great. The rooms are basic and old, however, they are clean. The rate was very low for the area. I purchased it on a travel website for $70 per night.
The front desk clerk is incredibly rude. I can not express that strongly enough. The lady who checked us in should be not working with the public. She might have an anti-social personality disorder, she is that rude.
Nothing is included with the room rate. Internet costs $10 for twenty four hours. Then, after you pay for the internet, it does not work. Oh and good luck getting a refund for the non-working internet. In addition, there is NO parking at the hotel. You literally have to walk a block away to a parking garage. The rate was $16 for 24 hours.
There is no breakfast available, however, there is a coffee machine. The cost is $2.
All in all, this hotel could go from a low rated hotel to a highly rated one by adjusting a few things. First, they need to replace their front desk staff. They should train them to smile and be pleasant. In addition, they should bump the room rates up slightly and then include coffee, parking passes, and free internet. They would get REPEAT customers. It really could be a great hotel, if they could just tweak those few things.
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- Also Known As:
- Haddon Hall Miami Beach
- Haddon Hall Hotel Miami
- Hotel Haddon Hall
- Haddon Hotel