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“Probably the best hotel at South Beach” 5 of 5 stars
Review of Delano South Beach Hotel

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Delano South Beach Hotel
4.0 of 5 Resort   |   1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)   |  
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Ranked #51 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
Bad Toelz, Germany
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Probably the best hotel at South Beach”
5 of 5 stars Reviewed yesterday NEW

Probably the best hotel at South Beach. Wonderful location and great staff that has made our vacation unforgettable.
Unfortunately very expensive like the most things in South beach...
We'll return as soon as possible!

  • Stayed February 2015
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Always the best at delano...great guest experience & will b back because of the great staff and culture created there by the manager Dwight and J at the pool. Nice job. Excellent drinks at the pool and a very inviting lobby but the ppl make the difference

Stayed February 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had some drinks in the bar area towards the beach. What an incredible setting. It's very expensive with no table service, so more like a British pub (apart from the wonderful weather, palm trees and beautiful people)! But it's well worth it for a treat.

Our experience of their cocktails was mixed. The same drink ordered on a couple of occasions during the evening tasted very differently, and the beers are served from cans. They could do with some proper glasses rather than plastic ones, given the price you're paying.

Having said all that, it was a memorable experience.

  • Stayed February 2015, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is a lot of choice in great hotels in SOBE

And the DELANO has been going a long time . But so what ?!!

When you have a winning formula why change ?

Let's look at the facts

The location on Collins avenue is first class

The look of the hotel both externally and internally is still the most trendy in SOBE in my opinion .

The pool area is incredible and the rooms are perfect , so white and bright , they epitomise cool

I love the DELANO beach . Spacious and inviting, tons of room to relax with the most friendly of staff waiting to serve your every need .

But two areas make this hotel even more special and that's the following , in my opinion :-

* The breakfast
*.The staff

The breakfast is something that just has to be sampled. I love it more each time I visit and this February was my eight time on the run . You got to meet Etty who has been with the hotel for well over a decade. Speaking five languages , she works the room perfectly . Warm , friendly and inviting she is what makes this hotel THE BEST in South Beach . I have my own business and Etty is the sort of employee I crave for . She is everything great about this Morgan hotel . She never flags , she never complains and is always so cheerful . Guests like me love her dearly ! And for good reason

Then there's is the hotel's concierge service led by Pedro
What a star this guy is !!
Quite the best concierge I have ever ever come across . He starts booking restaurants for me two months before I even arrive in Miami
Nothing is ever too much trouble for Pedro . Again if I could employ more Pedros in my own business I would be a very happy guy
The best there is !
He is such a cracking concierge and employee for Morgan
I've met a lot of concierges but none like Pedro . You will see !


In charge of the front desk is Jennifer
She is always there to help make my stay so enjoyable , so that I truly feel totally at home whenever I arrive back . Jennifer helps me every time I choice to return and during my stay nothing is too much for her .

Yes it's not a cheap hotel to stay at but in life what is cheap that's good . You need to pay for the best so my advice is do yourself a favour and chose the Delano for your stay

I have for eight consecutive years and is recommend this hotel time and time again

Simon Taylor
Manchester England




Stayed February 2015, traveled with friends
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Oak Bluffs, Massachusetts
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We make it a point to visit the legendary Delano Hotel when we go to Miami. It is a bit(ahem) out of our price range to stay there but a splurge at the bar is always fun. The staff is invariably friendly and welcoming and the drinks are spendy but delicious.Just be prepared to pay a premium and soak in the lovely surroundings and you should have a nice time.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Service
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A super hotel in a fantastic location with good service. We have stayed/visited many times and our recent trip was no exception. We always enjoy the Rose bar and Bianca (the restaurant). The pool is heated and has an amazing atmosphere, vibe and good service (not too loud or as boisterous as its sister hotel, the Shore Club). The hotel decor is all white and very Miami / art deco, but not harsh. The garden is stunning. The rooms are however generally small as are the bathrooms (generally a small shower room and no bath). This is not the place to stay if you like luxuriating in a palatial bathroom, but then, neither is South Beach - I doubt most people spend much time in their room and we were no exception. This being said, the bathrooms could do with a refresh (our shower was pretty rubbish) and an all round scrub up would be no bad thing.

Another couple of bad points: the service in the lobby lounge area outside the Rose Bar and through to Bianca is non existent - we have never been approached or asked if we would like anything and always have to find someone or ask at the bar (which you can't do when it is closed) or Bianca (the restaurant at the end of the lobby) - not great if you just want to sit for a few moments and have some tea. In addition, the aircon in the common ground floor areas is very aggressive which might be fine for summer but not for winter and we were always cold whenever in the area (which means the lobby area is usually empty and explains the non-existent service).

All in all, we love the hotel for its atmosphere and vibe and would return

Room Tip: High floor recommended
See more room tips
  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 5 days ago NEW

Service could only be topped by the location. I also liked the diversity of people at the hotel both by race and age. The rooms are on the small side but we did not spend too much time in the room. The concierge provided excellent recommends too!

  • Stayed February 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#32 Business Hotel in Miami Beach
#32 Luxury Hotel in Miami Beach
#38 Family Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
#40 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Delano South Beach Hotel 4*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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