Having been to many of the finest hotels in the world, I was quite looking forward to an anniversary weekend at the Delano with my wife. While the vibe is great at night, there are many annoyances by day that should not be present at this price point. When one goes to the pool at 9a and every seat is empty yet one is told they are all "reserved" you are certain something is rotten. So you are offered tables by the pool bar and you sit and notice that at 11:30am most of the chaises are STILL empty. To add insult to injury they are constructing a giant tent and fence on the beach for some future festival so if you want to go to the beach you have to walk 2 blocks around it.
When we ask if we can reserve chairs for the next day we are told they do not take reservations, yet every day the chairs are reserved? It appears if you are not from the east coast nor have "that look" you do not get a pool chaise. As two senior executives with Fortune 500 firms, we don't exactly look like steerage refugees. From what we observed though, being an obnoxious drunk did not keep some from getting chaises - apparently they had "the look."
I'm told all the Morgans Hotels have these little scams working. Sorry, but when you're paying $800 per night you expect better than being treated like one of South Beaches' many homeless vagrants who hopped the fence. There are better places in South Beach where you do not get abused for a high rate.
- Official Description (provided by the hotel):
- Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, getaroom.com, Priceline, Odigeo, Tingo and Jetsetter so you can book your Delano South Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Delano Hotel Miami Beach
- Delano Resort Miami Beach
- Delano Miami