Lee, Guest Experience Manager at the Delano South Beach, is by far the most professional, understanding and generous hotel manager that I've experienced in all my years of travel. Not only did his listen, but he understood my needs and created an otherwise standard trip into a fantastic experience for my friends and me. He was not only respectful to me, but more importantly, extremely respectful and kind to those working with him at the Delano.
I have travelled all over the world from the Plaza Athene in Paris to several Singita resorts In Africa, and Lee is one of the top, if not the best, guest services managers I have encountered.
Thank you for a fantastic, memorable stay!
- Official Description (provided by the hotel):
- Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more less
- Reservation Options:
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- Also Known As:
- Delano Hotel Miami Beach
- Delano Resort Miami Beach
- Delano Miami