We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Delano South Beach: Traveler Reviews

4.0 of 5
1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Hotel website
Hotel amenities
Special Offer
Fourth Night Free
Delano South Beach
Ranked #35 of 198 hotels in Miami Beach
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

835 reviews from our community

Traveler rating
    428
    185
    94
    70
    58
See reviews for
Families
65
 
Couples
316
 
Solo
46
 
Business
69
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
“The noisyest Hotel I ever stayed in”
1 of 5 stars Reviewed December 6, 2012

I did not like to stay at the Delano at all. It is so noisy, you wake up in the morning at 6 because some truck ist unloaded and then there ist the next, engine running. If you face the pool there is pary all the time, non stop super loud music. So if you do not want to talk to your friends and are deaf anyway this is your hotel and it is so expenive! I would never ever stay here again.
Angela

Room Tip: Try to get a room in a higher flor if you plan to sleep, not the beachfront
See more room tips
  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Angela G about Delano South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach, responded to this review
December 12, 2012
Hello Angela,

Thank you for your review. I apologize for the noise disruptions during your stay. While you were here there were several events at the hotel and the beach itself was also very busy with Art Basel. I would like the opportunity to make this up to you. Please let me know if you plan to return to Miami Beach. I will ensure that you are assigned a room on a high floor and away from noise. We have many room categories and I'm certain that we'll be able to provide a very comfortable and enjoyable stay next time around. My email is lee.greenspan@mhgc.com. I'm available to you any time.

Many Thanks,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Just amazing - loved it”
5 of 5 stars Reviewed December 3, 2012

Best pool ever. Awesome DJs. Incredible food. Super cool lobby. Fantastic service. And all in the most amazing location. Definitely a contender for best hotel in the world. Loved it and can't wait to go back. Expensive, but completely worth it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Doctordickieday about Delano South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonoma CA
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
“Still looking for the right hotel in South Beach, the Delano is not it.”
3 of 5 stars Reviewed December 2, 2012

This was our fifth visit to South Beach in the last ten years. We have stayed at the Tides (the best so far), the Raleigh, the Setai and the W. During those trips, we have visited the grounds and lobby of the Delano and decided to give it a chance. Looking at the many positive reviews of the Delano, I have to figure that I my standards must be to high. For instance being able to sit on the toilette and open the door to the hall at the same time might be considered a positive by many.
We booked an Ocean Front King via Tablet Hotel last Aug. We go to the hotel around 7:30pm. The person checking us in said that they had us down for a City View King. I showed him my full confirmation from Tablet. He agreed that I had indeed booked the Ocean Front room but said they did not have one. Then he and eventually the assist general manager, spent more than 20 minutes try to figure out what to do. I expected that they would offer me an upgraded room but no such offer was forth coming. Eventually, the assistant manager said we could have a partial ocean view on the 4th floor but admitted it might be noisy in the morning. The alternative was as City View from on the 11th floor. He said he would reduce our price by $150 per night but that was probably not much lower than we would have paid when we originally booked. Then they offered us a free continental breakfast which would could not really use. They were very nice but if I had wanted a City View, I would have booked it.

So the bathroom which was extremely small and actually so close to the hall door that you could open the door while sitting on the toilet, was not totally clean. There was a tissue left in the sink for instance. The room smelled of some kind of spray which was probably used because people had smoked in the room. We were joined by another couple and they had to move rooms because of the smell of smoke.

The main restaurant, Binca, is very expensive and not very good. The pool is nice very crowded. In general, I would have to say the staff was very nice.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by avrammiller for Miami Beach
Ask avrammiller about Delano South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
111 helpful votes 111 helpful votes
“Fun for the 30-50 year old set!”
5 of 5 stars Reviewed November 27, 2012

We have an apartment nearby but sometimes stay a night or two at the Delano to have fun and enjoy the pool scene. This is a long overdue review of our several visits there over the past year or so.

Quintessential Miami hotel/hotspot. Great pool scene. Amazing people watching. (Celebrities abound). Good restaurants. Sexy atmosphere, especially the rooms. Small, but nice spa with great massage and other services.

What is there not to love about the Delano?

Ok, so the service can range from amazing to lackadazical depending on the staff member...but it's Miami (where most wait and hotel staff are more interested in oogiling their colleagues and planning for the after-party then focusing on the guests needs0. By Miami standards, the Delano does just fine in the service area.

For my money, this continues to be the most enjoyable and coolest place, by far, to stay on the beach for the 30-50 year old set. We will see if the recently opened SLS proves to be a game changer and real competition for the Delano in this regard. Ritz- too family oriented. Setai- no action/scene at the pool. Gansevoort- rooms are cheap and down market, and main pool (no rooftop) is an eyesore. Shore Club- college frat party.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask rome1 about Delano South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashby de la Zouch, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Wow”
5 of 5 stars Reviewed November 26, 2012

Absolutely stuuning place. Rooms as beautiful as they look in the brochure and really well equipped ( Ipads, Irons & boards, mini bar etc )
Staff are attentive and always willing to help in any way that they can. Food is great (in our experience anyway ) Drinks were a bit pricey but remember you are (in my opinion) in one of the best hotels in Miami, so it is comparable with any other top clas hotel.I honestly cannot praise this place enough. For us it was perfect. My only slight crticism is...do not use the hotel phone's. We rang from to the uk. Not cheap at all. Our mistake though, Buy a phone card if possible or use the public phones. Much cheaper.

Room Tip: Go for an ocean view room if possible. If you can get a suite. More expensive but they are fantastic...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mallet101 about Delano South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Betsy Hotel, South Beach
Great value on a similar hotel
Miami Beach, FL
4.5 of 5 stars 851 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Miami Beach
Family-friendly
The Angler\
The Angler's Boutique Resort 4.5 of 5 stars 960 reviews
Luxury
Mondrian South Beach
Mondrian South Beach 4.0 of 5 stars 894 reviews
Near the beach
Soho Beach House
Soho Beach House 4.5 of 5 stars 100 reviews
Near the beach
The Hotel
The Hotel 4.5 of 5 stars 579 reviews
Show Prices ABS:HotelCheckRates-d649833?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1163622?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2058498?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d240167?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Miami Beach hotels
W South Beach 4.0 of 5 stars 806 reviews Shore Club 4.0 of 5 stars 1,087 reviews The Setai 4.0 of 5 stars 360 reviews The Betsy Hotel, South Beach 4.5 of 5 stars 851 reviews
Show Prices ABS:HotelCheckRates-d1161109?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85170?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d503070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1175532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 198 hotels in Miami Beach, ranked by popularity

Been to Delano South Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Delano South Beach

Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Hotel
Delano Hotel Miami
Delano Miami
Address: 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotels in Miami Beach
#26 On the Beach Hotels in Miami Beach
#27 Romantic Hotels in Miami Beach
#35 Family Hotels in Miami Beach
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, renowned agua Bathhouse and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Morgans Group, Priceline, Otel, Tingo and Hotels.com so you can book your Delano South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Delano South Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Delano South Beach
Enter dates & see best prices* (from our partners)
Show Prices