I first visited the Delano on a business trip and enjoyed a drink by the pool. I was so in awe of the grounds and beautiful venue that I promised myself for my birthday I would be back as a guest...and I did! I had the most AMAZING birthday weekend at the Delano! The staff was wonderful and very attentive. I had some issues with the original location of my room (near ice machine/elevator) , called and spoke with the manager Lee and he took care of that in a big way within minutes! Just amazing!!! I enjoyed a great spa day with girlfriends at Agua Spa located within the hotel and a beautiful brunch on Sunday morning. Unfortunantly I have to check out in the morning :-( . I LOVED so much that I vowed to make this an annual trip and have already spread the word to friends for their future visits to Miami that the Delano is the place to stay!!! I will be booking a room soon with the Delano for 2013! Can't wait!