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“Trendy, relaxed and a taste of Miami!” 5 of 5 stars
Review of Delano South Beach Hotel

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Delano South Beach Hotel
4.0 of 5 Resort   |   1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)   |  
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Ranked #49 of 203 Hotels in Miami Beach
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Trendy, relaxed and a taste of Miami!”
5 of 5 stars Reviewed May 30, 2012

My husband and I visited Miami for our honeymoon and wanted a 5 star hotel. The Delano was it! The rooms are very trendy, walk in showers, huge white beds with quite a lot of staorage for clothes too. Nothing was too much trouble for the staff there either. The pool was amazing..music playing, cocktails and beautiful people! A cooked breakfast was extra but the included breakfast consisted of cereals and fruit and pastries so did the job. We ate breakfast outside with an amazing view of the gardens and pool.
Right in South Beach so fab location to walk down the beach to Ocean Drive.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2012

Lee Greenspan in customer service totally saved my (and my girlfriends') Memorial Day weekend. We went down to MIA for our friend's bachelorette party and she had unwittingly booked us at a hotel with no pool. A girlfriend who lives nearby was coming to hang out with us on Saturday night, so she booked a room at the Delano with Lee's help, and basically saved us by letting us hang out by the pool while we waited for her to check in.

At the same time, we had no idea that MIA is so nutty during MDW, with all of the nightclubs booked with major rap shows. We really could not have gone out safely as a group of all girls that night, so the staff went above and beyond when they suggested we stay in and hang out at the Beach Club. They even sent us a complimentary round of drinks at our cabana.

We met really fun people during our stay, and enjoyed the delicious drinks and food all day on Sat. through the wee hours. My friend's room was gorgeous and I couldn't get over the beautiful and thoughtful touches that made the experience pure luxury from the time we stepped in the door.

Thanks to Lee and everyone who took care of us, I can't wait to get back. I don't plan to stay anywhere else when I visit. My friend who booked the room will be back again to stay at the Delano in just a couple weeks to treat her best friend. That's how much we love it. Best hotel and best pool in the city (not to mention the Florida Room is one of the best cocktail bars in the country). We couldn't have had a better time. Thank you Lee (and Michael at the Beach Club).

Room Tip: There are no bad rooms on this property.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2012

I cannot begin to express how phenomenal the experience was that the Delano staff created for my friends and me this weekend. We hid out by the pool all day Saturday and Sunday; Lee, the guest experience manager, treated our bachelorette (who was marking her very first trip to Miami on Memorial Day Weekend), as an absolute jewel. Mariano took incredible care of us poolside both days and Jeremy at the pool bar helped us recover in the morning and shift seamlessly into a lazy Sunday in the water. The beauty of this trip is we knew the staff by name and they knew us by name within minutes of our arrival--the balance of elegance and familiarity was perfectly struck. While Delano is notoriously sexy and chic, the impeccable service, fantastic attention to detail, and a convivial atmosphere were the hallmarks of a remarkable, memorable event that, while a great time in and of itself, will undoubtedly be a lifelong memory for our friend celebrating her wedding.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 25, 2012 via mobile

Do not stay anywhere but at the Delano. I am serious. Great vibe. Spectacular pool. Great service.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, May 26, 2012
Short and sweet! Thank you for your review... You basically said it all. Service, vibe and ambiance.. we put all of our effort into deliving these 3 quaities every day. Glad you were able to experience it first hand.. See you soon!
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2012

We cannot begin to thank the entire Delano team for an amazing girl’s weekend we had in South Beach! There were 10 women down at Delano last weekend for a bachelorette weekend and it was the most incredible experience. The staff at Delano is wonderful. Our housekeeper, Chimene was the nicest woman and the Guest Experience Manager, Lee was out of this world.

We were lucky to have incredible weather and had the honor of laying out by the pool each day we were there. Soledad is just the sweetest and nicest woman and so attentive to everyone’s needs. Our servers were Marco and Adam (new from Nebraska) and both were out of this world. They went above and beyond in every aspect and we all shared some good laughs too.

We are all looking forward to our next trip and cannot thank everyone enough for the most memorable weekend we have had.

Thank you Delano team you are simply wonderful!

The guests from B6 and B7

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, May 26, 2012
Thank you for your review! It was a great weekend indeed, and we loved having you all here with us.. Thank you for the kind words for our team, I will certainly pass them along.

See you again soon!
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Greer, South Carolina
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 21, 2012

My husband and I recently returned from a long weekend getaway to this magnificent hotel. From the first breathtaking moment we walked into the dark wood lobby with its flowing white ceiling to floor curtains, I knew a this was going to be an unforgettable visit. With the exception of a green apple mounted on its perch at the entrance, our room was white ( floor included) with only a hint of random gray. The bar, the very tall padded headboard, the walls were white. The bathroom was marble ceiling to floor. Whimsical, eclectic furnishings abound in the hotel lobby and bars. The pool was quite a happening spot, complete with a DJ. Mother's Day brunch was delicious. The staff makes every effort to accommodate and please. We are already planning our next trip to this iconic hotel. Jimmy, bartender in the Rose Bar, was the best by far. He is so energetic and has a truly magnetic personality.
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Room Tip: Ocean front is great but if you need a quieter ambiance, the music from the pool may disturb.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, May 26, 2012
Thank you for the wonderful feedback!

Your description of our property is spot on. Ambiance combined with world class service make for a perfect getaway and I'm glad you experienced the best of what we have to offer.
I will certainly pass along your appreciation to Jimmy, we love to hear when specific members of our team have an impact.

Always feel free to reach out to me personally the next time your travels bring you to Miami, I'm happy to handle your arrangements.

See you soon!
Best,

Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2012

After much research and consideration, we chose the Delano for the initial 3 nights in Miami of a 10 day milestone birthday celebration my husband arranged for me. From the incredibly warm welcome to the amazing room, pool area, food and dining recommendation/booking, this experience turned out to be the highlight of my birthday adventure. We cannot thank Lee Greenspan (guest experience mgr) enough for the thoughtful attention to detail he organized for our stay and his kind hospitality and genuine interest in ensuring our needs were met throughout our stay. Good friends surprised me staying at the Delano too, and we all just loved the whole experience. This hotel has a very cool and hip vibe which was such fun! In fact, we are flying back early to enjoy one more day a half at the Delano to close off this special occasion before returning home. Thanks for the memories Delano... We (and our friends) have definitly added Delano to our fun destinations list (we all travel a great deal... In fact met living abroad). Always great to find wonderful places like this!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, May 26, 2012
Hello John and Judy,

It was a pleasure to have helped plan and execute this milestone vacation... Now that you've acquanted yourselves with Delano and all of the additional offerings on Miami Beach, I hope this is a new and long term getaway location for you. It was a pleasure having you and I'll look forward to many returns!

Best,

Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#27 Family Hotel in Miami Beach
#32 Business Hotel in Miami Beach
#33 Romantic Hotel in Miami Beach
#33 Luxury Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Delano South Beach Hotel 4*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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