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“Once again, simply the best !” 5 of 5 stars
Review of Delano South Beach Hotel

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Delano South Beach Hotel
4.0 of 5 Resort   |   1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)   |  
Hotel website
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Hotel amenities
Special Offer
$100 Daily Hotel Credit
Ranked #41 of 201 Hotels in Miami Beach
Manchester, New Hampshire
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Once again, simply the best !”
5 of 5 stars Reviewed February 11, 2012

I have just returned home to New Hampshire after yet ANOTHER remarkable stay at Delano, South Beach. It just gets better with each visit, which is difficult to fathom, because it has been top notch since I was first intrigued by the Travel Channel's RAVING review of this property which then prompted me to book a reservation to check it all out . Since then, in late 2009, I have returned about every two months for the last two fall/winter seasons from my native New England and am totally addicted to the whole Delano experience. The recent beautifications are perfectly done in this already glamourous, yet trendy property with a consistent flavor of opulence throughout. The soaring lobby with magnificent billowy, sheer draperies and dark floors , grand decor and multiple comfortable restaunts and relaxing seating areas are breathtaking- far exceeding comparable hotels. The new authentic Italian restraunt 'Bianca' boasts an extremely interesting,organic menu that does wonders for the soul -be sure to try theTruffle Tagliatelle, the Burratta Prociutto and the Heirloom tomatoe salad with goat cheese. The Hotel rooms are spectacular in typical Philip Stark art deco fashion, and the beds are completely luxurious. Gorgeous marble/glass bathrooms top off the mood. Most importantly, the staff at Delano must be recognized....they are highly professional, yet friendly and knowledgeable, and they have a wonderful flair for personalized and exclusive customer service. Some of the most obvious staff members that need to be recognized are Lee Greenspan and Nicholas Black- absolutely outstanding in their natural management skills and in providing amazing, consistent and individualized customer care with guests. Steven Hiblum also wonderful with all he does,as well as Skip in Bar management. Carlos, Stacy, Jose and Sam up front are absolutely outstanding, helpful AND personable. Lorena, Soledad and Diego at the ridiculously fabulous infinity pool continue to amaze me with what they accomplish out there. Mathew out on the pristine beach is attentive and very pleasant. Agua Spa is perfection, with Laura, Aida and Steve exceeding all expectations for me.
The hotel is in a perfect location on the beach, and if you long to leave the property, it is within walking distance to a bustling, eclectic city walks. Honestly, no reason to leave the Delano property, it is all that you need. Cannot wait to get back there ! Simply the best !

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, February 12, 2012
It is so nice to hear that we have delivered exactly what we strive to accomplish with every Delano guest and visitor. You have obviously and meticulously sought out and basked in every possible indulgence that Delano offers. In keeping with Miami Beach expectations, we try to go over the top in delivering a unique, personalized, ultra modern and chic experience. But more than all of that, we want to provide you a home away from home. We want to add a personal touch and give the genuine and friendly service that hits the heart of what true and well travelled indivuals seek. Thank you for recognizing the individuals that accomplished just that, we take a lot of pride in what we do and it was a pleasure doing it for you.

All The Best,

Lee
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1,281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 10, 2012

The Delano Pool & Orchard is amazing. The nightlife is classy, chic and laid back. The service from all the staff was amazing. A special thank you to Jessica, our Bartender! She was so fun,personable and attentive to our needs.The beds are such a nice touch. laying in the beds, with a drink under the night sky ....Perfect!!. Celebrating my Bachelorette Party and Birthday at the Delano Hotel was Amazing, A must do for any true South Beach Lover!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Public Relations Manager at Delano South Beach Hotel, responded to this review, February 13, 2012
Wow! Sounds like you experienced a perfect night! We are very glad to hear that Jessica helped to make this a great experience for you, soon enough we'll have our lounge opened (FDR) and we're confident it will be the perfect night cap after enjoying an evening at The Delano Beach Club. Looking forward to seeing you again!
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Miramar, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2012

What an awesome time we had at the Delano's Pool & Orchard. The service of all the staff was exemplary. Shout out to Jessica who makes the best drinks!! The ambience was electric and relaxing all at once. Having the large bed to chill out on with a tall drink in hand was the best way to top off a Saturday Night!! Don't miss this must do with you're in Miami!!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami beach
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2012

i had an amazing stay at the legendary Delano hotel from my first step in. my husband surprised me for our anniversary and everything was so romantic. the staff, very friendly and helpful. the restaurant's food was very good although overpriced. $29 for a burger.
The pool had a great vibe both during the day and night time.
Would def. be back.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsford, NY
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 5, 2012

My wife and I stayed at the Delano for a conference I was attending. Even with a special conference room rate of nearly $300/night for a city view room, I found the hotel to be amazingly bland. The hotel is an upgraded version of an old property. The rooms are SMALL, the bathoom was VERY small and the bed was just mediocre. For a room that supposedly goes for $500/night or even at a "bargain" of $300, I expected more than they delivered.

The a/c was broken our first day there. It could happen anywhere, but it shouldn't happen in a place that bills itself as the best of the best. The hotel is set back very far from the ocean, so I am really glad I didn't splurge on an ocean view room. I don't get the completely white rooms either. I guess it's their gimmick to convince you it's somehow worth $300-$500 per night for a VERY average city view hotel room in Miami.

  • Stayed February 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2012

Recent renovations, changes in restaurants and staff return Delano to its long held position as THE #1 hotel, food, and fun destination in South Beach. Prior posts complaining about mold, staff attitude etc have all been remedied by the new managements makeover of this elegant property. I agree that before the renovation that the property was looking tired.
Give Delano another try and I am sure you will be pleasantly surprised and want to make Delano your hotel in South Beach.

Room Tip: If you are particular about bathroom size or view, call hotel to explain your ex Ectations as rooms...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, February 7, 2012
Thank you! I have to say, I agree... We have made some fresh and exciting changes throughout the hotel over the last few months and the end result has exceeded expectation. We're very glad that you had the chance to enjoy some of the new offerings and look forward to having you back.

Many Thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice - Italy
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 3, 2012

We have been to Delano Bar twice during our stay in Miami.
Well the place itself is very nice, the decor and the swimming pool are wonderful. But the behavior of the people at the door was completely awful.
LAst time we came there they didn't wanted to let us go in, without any reason.
I think that they should be trained a little better, they don't know how to talk to the people.

  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#20 Spa Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#26 Family Hotel in Miami Beach
#32 On the Beach Hotel in Miami Beach
#34 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Delano South Beach Hotel 4*
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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