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“Great Pit Stop!” 4 of 5 stars
Review of Colony Hotel

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Colony Hotel
3.0 of 5 Hotel   |   736 Ocean Drive, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #144 of 205 Hotels in Miami Beach
lolabunywabit
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great Pit Stop!”
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Colony Hotel in Miami On July 23, 2015. This was for a pit stop before a trip to Panama. My experience was awesome! Carlos at the front desk was very friendly and welcoming. My friend and I arrived earlier than check in, so we had to store our luggage in the front area, which was ok and we felt safe doing so – plus there were other bags there as well. In the meantime, we went right outside and had drinks and lunch. Carlos let us charge our phones while we ate.

The wait staff was the best I have had at a hotel in a while. If you like to have a good time this location is perfect. Across the street is the beach, the hotel is on Ocean Drive in the midst of all the action. The lunch was reasonably priced and the drinks, well let’s just say by the time we were able to check in, my friend and I had a REALLY good buzz from Patron & Sex on the Beach shots as well as mixed drinks.

This was my first time staying at one of Miami’s boutique hotels and I must say I did enjoy the experience of a smaller hotel that still offered food and drink. The room is a good size, double beds, nice small bathroom, clean & the bed was comfy. We didn’t have any outside noise issues from the street. My only issue was the elevator was really small and may have been broken at one point. We had to drag our luggage down the steps at check out the next morning, but overall no complaints and would stay again! The rate we paid for one night is $120 and it was prepaid in advance.

  • Stayed July 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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825 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bracknell, United Kingdom
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the most iconic hotels in Miami due to it's postcard perfect location. We stopped by for a late dinner one evening, and had a pretty average experience. The waiting staff were very pushy, but we wanted to eat here anyway so didn't need much convincing to come in. They were friendly enough, but it was pretty awkward and we felt like we were being watched like hawks the whole time we were eating. Food was good, reasonably priced considering.

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, 1 week ago
Hello there Katymon and thank you for sharing your honest feedback with us, regarding your recent stay! We are located in the heart of all the action! The restaurant is independently operated, owned and managed. Please forward all of your comments and suggestions directly to them.

Scarlett Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed one night with some friends as we were catching the flight first thing in the morning. The location is great, you have all kind of restaurants at waling distance, Mango's (tourist trap for excellence) is a block away. On the negative side, the hotel is old, service is not so good, drinks in the bar are expensive, there was a lot of noise at night so we could not have a break during the night. In mi opinion over priced for what it offers (only location); there plenty of hotels near de area that could offer a better deal for your money.

  • Stayed March 2015, traveled with friends
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, 2 weeks ago
Hello there and thank you for sharing your honest feedback with us! I am terribly sorry that your time spent with us was not an outstanding one! We are definitely located in a prime spot here in Miami! Our hotel is an Art Deco hotel so the structure of the building is historic. The bar is independently owned, operated and managed. Please forward all of your comments and concerns directly to them. We apologize that Colony Hotel was not the place for you.

Scarlett Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DMV
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 16, 2015

1st of all the location of this hotel is prime, right in the mix of Sobe on Ocean drive. The staff when u can find them are great, very personable an informativ and the bar tender made great drinks Although nice clean and cozy the rooms and bathrooms are small so I wouldn't recommend more than 2 to a room. The elevator seemed to ALWAY be out of service but just as quickly it went out they would have someone trying to fix it.

  • Stayed July 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, July 20, 2015
Hello there kenKenInTheCity,

We appreciate the time you took to share your honest feedback with us, and all of our future guests!! The location of our property is definitely prime. We are in the heart of all the action. We strive to provide outstanding service to all of our guests! I am sorry to read that is not what you were given from all of our staff! I will make sure that we share this with the General Manager! WE have been having some technical issues with the elevator. We apologize for any inconveniences this caused you!

Scarlett Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flushing, New York, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 14, 2015

Hotel was ok but it needs a few improvements. Not saying that the staff is rude, they're not, but they could be more courteous to guests. Maybe they're used to a much younger crowd that doesn't really care but when we spend our money at a hotel we want to be treated a bit special. Money is not easy to come by so when it's spent it should mean something. Won't stay here again:(.

Stayed July 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, July 15, 2015
Good Afternoon Annette M,

Our guests feedback means the world to us, and we thank you for sharing yours! We strive to provide outstanding service to all of our guests! It truly pains us to read that is not what you experienced while staying with us! I will definitely make sure that the General Manager is aware of this, so we can work to improve this. We wish that you would give us a second chance again in the future!

Scarlett Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 12, 2015

The hotel is rigth on ocean dr. And very close to the beach. This means a lot people, and a lot of loise and partying. I didn't mind. The room was nice and the noise from the steet was not to bad.the hotel staff was al most non existing... On saw them at checkin and out. Restaurant and bar was run by another company.. And the prices were insane. But who in their right mind want to spend 20$-50$ on a drink (even though it was kind a large)

  • Stayed July 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, July 15, 2015
Hello there Peter T,

Thank you so much for sharing your honest feedback with us, and all of our future guests!! We are located on Ocean Drive, and in the middle of all the action. We are right across the beach, and in such a location there does tend to be more noise. The restaurant is indeed independently owned, managed and operated. Please forward all of your comments, suggestions and praise directly to the them. We wish to have to stay with us a second time! We will make sure that your time is an all-out success!

Scarlett Mona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2015

We were looking for a place to eat, and it seemed to be a nice spot! The problem is the price and service ! We paid $400 for 3 persons! The food is also mediocre. Really not to return! The place is ok and the view is great! We had a good weather so we fought we will have a good time!

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eddie N, Guest Relations Manager at Colony Hotel, responded to this review, July 10, 2015
Good Evening Bernando S,

The restaurant is indeed independently owned, managed and operated. Please forward all comments directly to the restaurant.

Scarlett Mona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colony Hotel

Address: 736 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#86 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Colony Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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Also Known As:
Colony Hotel Miami Beach
Colony Miami Beach

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